Senior L3 Support Engineer - Java/.NET & SQL (KL)

Tap Growth ai; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Tap Growth ai in Kuala Lumpur is seeking a Senior L3 Support Developer to provide advanced technical support, troubleshoot complex issues, and collaborate with cross-functional teams to ensure application performance.

The role emphasizes proactive problem-solving, on-call rotations, and a strong background in Java, .NET, Python, and databases. You will work from our Kuala Lumpur office in a fast-paced environment.

Qualifications

• Minimum 6 years of experience in software development or application support.
• Strong programming skills in Java, .NET, and Python.
• Solid understanding of SQL/NoSQL databases.
• Experience in enterprise production environments.
• Excellent communication and problem-solving abilities.
• Ability to work independently under pressure and multi-task.

Responsibilities

• Investigate and resolve escalated software/application incidents at Level 3.
• Analyze root causes and implement long-term solutions for recurring issues.
• Collaborate with development teams to deliver timely fixes and enhancements.
• Monitor system performance and recommend improvements.
• Document troubleshooting processes and technical solutions clearly.
• Participate in on-call rotations for critical incident response as needed.

Skills

Java

.NET

Python

SQL

NoSQL

Debugging

Communication

Independent work

Tools

MS SQL

Open systems

Windows

.NET Core / .NET 5/6/7+

Job description

Tap Growth ai in Kuala Lumpur is seeking a Senior L3 Support Developer to provide advanced technical support, troubleshoot complex issues, and collaborate with cross-functional teams to ensure application performance.

The role emphasizes proactive problem-solving, on-call rotations, and a strong background in Java, .NET, Python, and databases. You will work from our Kuala Lumpur office in a fast-paced environment.