Senior IT Systems Engineer - 24/7 Shift, Incident & Ops

micron; George Town; On-site; MYR 67,000 - 112,000; Full time

Job summary

Micron Technology, Inc. seeks an L2 IT Support engineer to provide server and DB operations support in Windows and Unix environments. You will ensure 24/7 coverage, meet SLAs, and drive incident resolution with high quality.

You will monitor performance, prepare reports and dashboards, participate in disaster recovery drills, and collaborate with Level 3 SMEs to improve security, availability, and reliability of Micron’s core computing resources.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems.

Skills

L2 support

Incident management

SLA management

Performance monitoring

Scripting (PowerShell, Python)

Windows Server

RHEL/Linux

SQL/Oracle

Communication skills

Day/Night shift

Education

Bachelor’s or Master’s degree in CS/EE/IS

Tools

VMware

Nutanix

OpenShift

Citrix

Cisco UCS

HPE ProLiant

Job description

Micron Technology, Inc. seeks an L2 IT Support engineer to provide server and DB operations support in Windows and Unix environments. You will ensure 24/7 coverage, meet SLAs, and drive incident resolution with high quality.

You will monitor performance, prepare reports and dashboards, participate in disaster recovery drills, and collaborate with Level 3 SMEs to improve security, availability, and reliability of Micron’s core computing resources.