Senior Engineer/Engineer IT - Data Services (Shift rotation)

Micron Technology, Inc; Simpang Ampat; On-site; MYR 90,000 - 150,000; Full time

Job summary

Micron Technology, Inc. is seeking a Senior Engineer/Engineer IT - Data Services (Shift rotation) in Penang. You will provide L2 support for database operations, ensuring 24/7 coverage and participating in major incidents while maintaining SLA targets and high-quality service.

The role requires strong experience with SQL Server/Oracle, Linux/Windows, and scripting languages, plus excellent communication. Fresh graduates are welcome to apply and shift flexibility is required.

Qualifications

• Bachelor’s, Master’s degree or equivalent experience in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
• Advantageous: Microsoft SQL Server, Oracle Database, Linux/Windows OS, Java, PowerShell, Python.
• Effective oral and written communication skills.
• Fresh graduates are welcome to apply.
• Flexible to work on day and night shift.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide 24/7 operational support and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Monitor database performance and resolve issues to maintain availability.
• Install and upgrade database systems, apply patches and changes when required.
• Develop processes and operation procedures for database operations.
• Build and manage database reports, visualizations, and dashboards.
• Leverage AI and agentic solutions to automate operational workflows.

Skills

MS SQL Server

Oracle DB

Linux

Windows OS

Java

PowerShell

Python

Communication

Education

Bachelor's/Master's in CS/EE/CE/IS

Job description

Req. ID: JR107777 Senior Engineer/Engineer IT - Data Services (Shift rotation) (Evergreen)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide operational support covering 24/7 and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.
• Install and upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance to database and security standards.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and improve database monitoring when required.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards related database operations.
• Leverage AI and agentic solutions to automate operational workflows, enhance service reliability, and improve IT operations efficiency.

Requirements

• Bachelor’s, Master’s degree or equivalent experience Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
• Good understanding and hands-on experience in the following areas will be advantageous: Microsoft SQL Server, Oracle Database, Linux and Windows operation systems, programming and scripting languages such as Java, PowerShell and Python.
• Effective oral and written communication skills
• Fresh graduates are welcome to apply
• Flexible to work on day and night shift.

Job Profile(s)

• Database Administrator E1 - Database Administrator E3

Relocation level: (TBD)

Before Getting Started

• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.