Senior Database Reliability Engineer (24/7 Ops)

micron; George Town; Presencial; MYR 60.000 - 120.000; Jornada completa

Descripción de la vacante

Micron Technology, Inc. is seeking a database Operations professional to provide L2 support for incidents, requests and changes, ensuring 24/7 coverage and adherence to SLAs.

You will install, upgrade, diagnose, and optimize database systems (SQL Server, Oracle) across Linux and Windows environments, while contributing to automation and reports. The role emphasizes strong communication, willingness to work in day/night shifts, and collaboration with cross-functional teams to maintain high

Formación

• Bachelor’s, Master’s degree or equivalent experience in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
• Hands-on experience with Microsoft SQL Server, Oracle Database, Linux and Windows operating systems, programming and scripting languages such as Java, PowerShell and Python is advantageous.
• Effective oral and written communication skills.
• Fresh graduates are welcome to apply.
• Flexible to work on day and night shift.

Responsabilidades

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide operational support covering 24/7 and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.
• Install and upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance to database and security standards.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and improve database monitoring when required.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards related database operations.
• Leverage AI and agentic solutions to automate operational workflows, enhance service reliability, and improve IT operations efficiency.

Conocimientos

SQL Server

Oracle Database

Linux

Windows

Java

PowerShell

Python

Communication skills

Educación

Bachelor’s degree or higher

Master’s degree

Herramientas

Microsoft SQL Server

Oracle Database

Linux OS

Windows OS

Java

PowerShell

Python

Descripción del empleo

Micron Technology, Inc. is seeking a database Operations professional to provide L2 support for incidents, requests and changes, ensuring 24/7 coverage and adherence to SLAs.

You will install, upgrade, diagnose, and optimize database systems (SQL Server, Oracle) across Linux and Windows environments, while contributing to automation and reports. The role emphasizes strong communication, willingness to work in day/night shifts, and collaboration with cross-functional teams to maintain high