Senior IT Systems Engineer — 24/7 Reliability & Ops

Micron Technology, Inc; Simpang Ampat; On-site; MYR 90,000 - 150,000; Full time

Job summary

Micron Technology, Inc. in Malaysia is seeking a Senior Engineer/Engineer IT System to support Windows and Unix/server operations on rotating shifts. You will ensure SLAs, monitor performance, and coordinate with Level 3 SMEs on improvements to core computing resources.

The role requires a bachelor’s or master’s in a related field, experience with virtualization tech, and strong communication skills. Night shift readiness and a proactive problem-solving mindset are essential.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• Experience with Windows and RHEL in production environments.
• Familiarity with virtualization and database operations.

Responsibilities

• Provide L2 incident, request, change and problem management for servers/DBs.
• Support 24/7 operations and participate in major incidents.
• Ensure SLA and KPIs for incidents and requests.
• Install/upgrade firmware, apply patches, and manage changes.
• Troubleshoot OS/hardware issues for high availability.
• Monitor servers, analyze cases, and prevent recurrence.
• Develop server operation procedures and dashboards.
• Participate in disaster recovery drills and capacity planning.
• Collaborate with Level 3 SMEs for improvements to core resources.

Skills

Windows/Linux admin

Scripting (PowerShell/Python)

Communication skills

Team collaboration

Shift readiness

Education

Bachelor’s degree in CS/EE/SE or related

Tools

VMware

Oracle SQL

Microsoft SQL

Cisco UCS

HPE ProLiant

OpenShift

Citrix

Job description

Micron Technology, Inc. in Malaysia is seeking a Senior Engineer/Engineer IT System to support Windows and Unix/server operations on rotating shifts. You will ensure SLAs, monitor performance, and coordinate with Level 3 SMEs on improvements to core computing resources.

The role requires a bachelor’s or master’s in a related field, experience with virtualization tech, and strong communication skills. Night shift readiness and a proactive problem-solving mindset are essential.