Senior IT Officer

Bagan Specialist Centre Sdn. Bhd.; Butterworth; On-site; MYR 36,000 - 60,000; Full time

Job summary

Bagan Specialist Centre Sdn. Bhd. is seeking an IT professional to manage and support hospital IT systems, network infrastructure, servers, hardware and end-user devices. You will maintain LAN/WAN connectivity, troubleshoot network issues and support clinical and administrative systems.

You will collaborate with vendors, ensure IT security, backups, and documentation, and provide user assistance across departments. 3+ years in IT with healthcare exposure preferred; diploma/degree in IT required.

Qualifications

• Diploma or Degree in Information Technology, Computer Science or related field.
• Minimum 3 years of relevant IT experience; healthcare/hospital experience is an added advantage.
• Strong knowledge of networking concepts including LAN/WAN, VLAN, TCP/IP, DHCP, DNS, Wi‑Fi and network troubleshooting.
• Experience with switches, routers, access points, firewalls or network monitoring tools will be an advantage.
• Good problem-solving and communication skills.
• Able to work independently and support users across different departments.
• Willing to provide support outside normal working hours when required.

Responsibilities

• Manage and support hospital IT systems, network infrastructure, servers, hardware and end-user devices.
• Maintain and troubleshoot LAN, WAN, VLAN, Wi‑Fi, switches, access points and network connectivity.
• Monitor IT infrastructure and network performance to ensure reliable and uninterrupted hospital operations.
• Provide technical support to users and troubleshoot IT-related issues.
• Maintain and monitor IT systems to ensure smooth daily hospital operations.
• Support hospital applications, EMR/HIS and other clinical and administrative systems.
• Coordinate with vendors for system maintenance, upgrades and technical issues.
• Assist in IT security, backup, documentation and system improvement projects.
• Ensure IT services comply with hospital policies and security requirements.

Skills

Networking concepts

End-user support

Troubleshooting

Communication

Independent work

Education

Diploma or Degree in Information Technology or related field

Tools

LAN/WAN

VLAN

TCP/IP

DHCP

DNS

Wi‑Fi

Network monitoring tools

Firewalls

Job description

Manage and support hospital IT systems, network infrastructure, servers, hardware and end-user devices.

Maintain and troubleshoot LAN, WAN, VLAN, Wi‑Fi, switches, access points and network connectivity.

Monitor IT infrastructure and network performance to ensure reliable and uninterrupted hospital operations.

Provide technical support to users and troubleshoot IT-related issues.

Maintain and monitor IT systems to ensure smooth daily hospital operations.

Support hospital applications, EMR/HIS and other clinical and administrative systems.

Coordinate with vendors for system maintenance, upgrades and technical issues.

Assist in IT security, backup, documentation and system improvement projects.

Ensure IT services comply with hospital policies and security requirements.

Job Requirements:

Diploma or Degree in Information Technology, Computer Science or related field.

Minimum 3 years of relevant IT experience; healthcare/hospital experience is an added advantage.

Strong knowledge of networking concepts including LAN/WAN, VLAN, TCP/IP, DHCP, DNS, Wi‑Fi and network troubleshooting.

Experience with switches, routers, access points, firewalls or network monitoring tools will be an advantage.

Good problem-solving and communication skills.

Able to work independently and support users across different departments.

Willing to provide support outside normal working hours when required.

In 1988, Bagan Specialist Centre, a 153-bedded hospital was built in the midst of a thick, green forest and mangrove along the Prai River. Vision then was be the hospital of choice for the people of Butterworth and its surrounding region.

For the last 2 decades, Bagan has progressively grown and fulfilled its vision and mission as a trusted neighbourhood hospital in Butterworth and its surrounding region. A hospital of choice that understands the healthcare needs of the local people; a healthcare provider that everyone can afford to turn of for quality and safe treatment in a comfortable, homey environment; a place where lives are celebrated with hopes and aspirations.

In 2013, we celebrated our 25th anniversary with a more daring vision and a renewed mission.

We continue to envision to be the hospital of choice for affordable quality healthcare for the people in mainland Penang and the Northern region. We commit to provide affordable quality healthcare, by wholeheartedly offering caring and comprehensive services at reasonable cost.

Our motto is “Service with a Heart”, from the whole Bagan Specialist Centre family, staff and doctors at every touch point patient journey…

We have embarked on a exciting journey to build a brand new building and refurbishment of the existing facilities to accommodate 330 inpatient beds, 9 operation theatres, 8 labour suites, 70 clinics and even wider range of specialist consultants. This is expected to be completed by end of 2018, where we will celebrate our 30th anniversary, equipping us to serve our local community even better than ever before.

The journey continues with much more to serve with a heart…

In 1988, Bagan Specialist Centre, a 153-bedded hospital was built in the midst of a thick, green forest and mangrove along the Prai River. Vision then was be the hospital of choice for the people of Butterworth and its surrounding region.

For the last 2 decades, Bagan has progressively grown and fulfilled its vision and mission as a trusted neighbourhood hospital in Butterworth and its surrounding region. A hospital of choice that understands the healthcare needs of the local people; a healthcare provider that everyone can afford to turn of for quality and safe treatment in a comfortable, homey environment; a place where lives are celebrated with hopes and aspirations.

In 2013, we celebrated our 25th anniversary with a more daring vision and a renewed mission.

We continue to envision to be the hospital of choice for affordable quality healthcare for the people in mainland Penang and the Northern region. We commit to provide affordable quality healthcare, by wholeheartedly offering caring and comprehensive services at reasonable cost.

Our motto is “Service with a Heart”, from the whole Bagan Specialist Centre family, staff and doctors at every touch point patient journey…

We have embarked on a exciting journey to build a brand new building and refurbishment of the existing facilities to accommodate 330 inpatient beds, 9 operation theatres, 8 labour suites, 70 clinics and even wider range of specialist consultants. This is expected to be completed by end of 2018, where we will celebrate our 30th anniversary, equipping us to serve our local community even better than ever before.

The journey continues with much more to serve with a heart…