Senior IT Database Engineer - 24/7 Operations & Automation

Micron Technology; George Town; On-site; MYR 67,000 - 134,000; Full time

Job summary

Micron Technology, Inc. in Penang, Malaysia, invites applications for an L2 database operations specialist.

You will provide incident, request, change and problem management for database systems and participate in 24/7 operational support including major incidents. You will install and upgrade databases, apply patches, diagnose issues, manage access and backups, monitor performance and develop dashboards to improve IT operations.

Qualifications

• Bachelor’s, Master’s degree or equivalent in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
• Experience with SQL Server, Oracle, Linux/Windows, Java, PowerShell and Python is advantageous.
• Fresh graduates are welcome; flexibility to work day and night shifts.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide 24/7 operational support and participate in Major incidents.
• Ensure SLA targets for incidents and service requests are met.
• Ensure critical metrics like MTTR and first level resolution are achieved.
• Install and upgrade database systems, apply patches and changes as required.
• Diagnose and resolve database errors ensuring high availability.
• Manage database access, backups and ensure security/compliance.
• Monitor database performance and analyze cases to prevent recurring issues.
• Review and improve database monitoring as needed.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards.

Skills

Microsoft SQL Server

Oracle Database

Linux

Windows

Java

PowerShell

Python

Education

Bachelor’s or Master’s degree in CS/EE/SE/IS

Job description

Micron Technology, Inc. in Penang, Malaysia, invites applications for an L2 database operations specialist.

You will provide incident, request, change and problem management for database systems and participate in 24/7 operational support including major incidents. You will install and upgrade databases, apply patches, diagnose issues, manage access and backups, monitor performance and develop dashboards to improve IT operations.