Senior Insurance Risk & Relationship Lead

Marsh Agency; Kuala Lumpur; Hybride; MYR 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Office-based role with flexible in-cls

Résumé du poste

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking a Carrier Relationship Management - Senior Analyst to lead risk management operations in a hybrid setup based in Kuala Lumpur. You will oversee daily department activities, manage admin functions, and ensure compliance with policies and regulatory requirements.

You will also drive client service, renewals, and business development, while mentoring junior staff and coordinating with insurers to maintain strong client relationships.

Qualifications

• Bachelor’s degree in any field required.
• 7–10 years in insurance brokerage, risk management or related field.
• Valid Basic Certificate Course in Insurance and Takaful Broking (BCCITB).
• Willing to engage in business development activities when required.
• Proficient in English and Bahasa Melayu.

Responsabilités

• Oversee day-to-day operations of the Risk Management department.
• Manage administrative functions including filing, documentation, and compliance.
• Ensure adherence to company policies and regulatory requirements.
• Monitor department efficiency and implement process improvements.
• Maintain records, databases, and systems accuracy.
• Serve as the primary contact for client inquiries and responses.
• Coordinate with insurers and respond to insurer inquiries.
• Manage policy renewals and prepare renewal documentation.
• Identify cross-sell opportunities and support business development.
• Mentor and coach junior staff; conduct trainings.

Connaissances

Risk management

Client relations

English & Bahasa Melayu

Leadership

Business development

Formation

Bachelor’s degree in any field

BCCITB

Description du poste

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking a Carrier Relationship Management - Senior Analyst to lead risk management operations in a hybrid setup based in Kuala Lumpur. You will oversee daily department activities, manage admin functions, and ensure compliance with policies and regulatory requirements.

You will also drive client service, renewals, and business development, while mentoring junior staff and coordinating with insurers to maintain strong client relationships.