Sales - Analyst

Marsh McLennan; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Marsh Malaysia in Kuala Lumpur is seeking a Sales - Analyst to join our Risk business, based in Pavilion Damansara. This hybrid role requires three days in the office weekly, with opportunities to collaborate across Marsh’s global risk practices and regional projects.

The role focuses on driving General Insurance business development, client engagements, and proposals to grow accounts. You will build pipelines, support pitches, and coordinate with teams to deliver tailored solutions while

Qualifications

• Bachelor’s degree in any discipline.
• 3–5 years of relevant experience in General Takaful and/or General Insurance.
• Understanding of General Insurance and/or General Takaful products and client servicing processes.
• Experience in managing client relationships and providing suitable insurance solutions.
• Self-motivated, proactive, result-oriented with ability to work independently.
• Strong interpersonal, communication, and negotiation skills; fluent in English and Bahasa Malaysia.

Responsibilities

• Drive business development activities by identifying, prospecting and developing new business opportunities within the General Insurance market
• Schedule and conduct sales calls, presentations and business discussions with prospective clients to meet targets
• Leverage network and market research to build a healthy pipeline of prospective opportunities
• Build and maintain relationships with prospective and existing clients to support new business acquisition and retention
• Work with Team Leaders and senior colleagues during client meetings, pitches and partnerships
• Support proposals, due diligence reports and presentations with qualitative and quantitative assessments
• Develop targeted marketing and business development plans aligned with service offerings and market segments
• Attend industry events to strengthen networks and represent the company
• Understand clients’ businesses through research and benchmarking to support BD activities
• Serve as first point of contact for designated small or low-risk accounts, coordinating quotations and billing requests
• Address client concerns and service issues promptly with internal teams
• Provide regular updates to senior colleagues on client relationships and satisfaction
• Develop and maintain understanding of Marsh service offerings to enhance client servicing and grow accounts

Skills

Interpersonal skills

Communication skills

Negotiation skills

Self-motivated

Proactive

Result-oriented

English and Bahasa Malaysia

Education

Bachelor’s degree in any discipline

Job description

Company:

Description:

We are seeking a talented individual to join our Business Development team, part of our risk business at Marsh. This role will be based in Pavilion Damansara, Kuala Lumpur. This is a hybrid role that has a requirement of working at least three days a week in the office.

Sales - Analyst

In this role, you will have the opportunity to collaborate with diverse colleagues and stakeholders across Marsh’s global businesses while contributing to regional projects. You will also benefit from dedicated learning and development programs, professional training and opportunities for career growth.

We will count on you to:

• Drive business development activities by identifying, prospecting and developing new business opportunities within the General Insurance market
• Schedule and conduct sales calls, presentations and business discussions with prospective clients, working toward agreed sales and business development targets
• Leverage existing network, account leads and targeted market research to build a healthy pipeline prospective business opportunity
• Build and maintain strong relationships with prospective clients and existing clients, supporting new business acquisition, client retention and identifying opportunities to grow existing accounts
• Work closely with Team Leaders and senior colleagues throughout the business development process, including client meetings, business pitches and partnership opportunities
• Support the preparation of proposals, due diligence reports and presentations, incorporating relevant qualitative and quantitative assessments
• Develop targeted marketing and business development plans aligned with relevant service offerings, prospective clients and market segments
• Participate in relevant professional organization, conferences and industry events to strengthen professional networks and represent the Company
• Develop an understanding of clients’ businesses through account research, industry analysis and benchmarking studies to support business development and account management activities
• Serves as the first point of contact for designated small or low-risk accounts, working closely with Takaful Manager and team to manage day-to-day account activities, including responding to client inquiries, coordinating quotations and billing requests, preparing project calendars, liaising with internal stakeholders, arranging meeting logistics to ensure customer satisfaction
• Address client concerns and service-related issues in a timely manner, coordinating with relevant internal teams and exercising sound judgement on matters requiring escalation to senior colleagues
• Provide regular updates to senior colleagues on client relationships, service satisfaction and account-related matters to ensure alignment between internal stakeholders and clients
• Develop and maintain a strong understanding of the Company’s various service offerings to enhance client servicing, identify potential business opportunities and strengthen sales capabilities.

What you need to have:

• A Bachelor’s degree in any discipline
• 3-5 years of relevant experience in General Takaful and / or General Insurance, preferably in Business Development, Sales, Account Management or Client Servicing
• Good understanding of General Insurance and/or General Takaful products, policy renewals and client servicing processes
• Experience in managing client relationships, understanding client needs and providing suitable insurance or Takaful solutions
• Self-motivated, proactive, result-oriented and able to work independently
• Strong interpersonal, communication and negotiation skills, with proficiency in both English and Bahasa Malaysia

What makes you stand out:

• Prior experience with an insurance brokerage firm, Takaful operator or insurance company, particularly in managing corporate or commercial accounts
• Demonstrated ability to identify new business opportunities, cross-sell solutions and grow existing client portfolios
• Strong client relationship management skills, with a customer-centric approach focused on client satisfaction and retention
• Good networking and relationship-building abilities, with an established network of industry contacts being an added advantage
• Ability to balance business development activities with ongoing client servicing responsibilities

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.