Senior Human Resources Manager

no company name; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive remuneration

Benefits package

Career growth

Leadership development

Inclusive culture

Job summary

Unknown Company in Malaysia seeks a Senior HR Manager to lead and implement the people strategy, focusing on employee relations, engagement, and development to support business growth.

The role requires strategic and hands-on leadership, with strong knowledge of Malaysian labor laws and a track record of driving organizational performance in a retail environment.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 8–10 years of progressive HR experience with leadership responsibilities.
• Strong experience in employee relations, workplace culture, and employee engagement.
• Knowledge of Malaysian labor laws and HR regulations.
• Retail sector experience preferred.

Responsibilities

• Lead the full spectrum of Human Resources functions with focus on employee relations, engagement, performance, talent acquisition, compensation and benefits, learning and development, and succession planning.
• Advise business leaders on employee relations matters, workplace concerns, conflicts, and people-related challenges.
• Develop and implement HR strategies aligned with organizational objectives while promoting a positive, collaborative work environment.
• Drive engagement, retention, wellbeing, and organizational development initiatives.
• Foster open communication, trust, inclusion, and accountability across all levels.
• Ensure compliance with Malaysian employment laws and HR policies.
• Coach managers on performance, employee relations, and leadership effectiveness.
• Manage and develop the HR team to deliver high-quality HR services.
• Lead change management and business transformation projects while maintaining engagement.

Skills

People leadership

Employee relations

Stakeholder management

Communication

Conflict resolution

Strategic HR

Change management

Talent development

Performance management

Team development

Education

Bachelor's degree in Human Resources or related field

Job description

A well-established and growing retail organization is seeking an experienced Senior HR Manager to lead and drive its people strategy in Malaysia. This is an exciting opportunity for a strategic and hands-on HR professional who is passionate about strengthening employee relations, fostering a positive and inclusive workplace culture, and supporting business growth through effective people practices.

Key Responsibilities

• Lead the full spectrum of Human Resources functions, with a strong focus on employee relations, employee engagement, performance management, talent acquisition, compensation and benefits, learning and development, and succession planning.
• Serve as a trusted advisor to business leaders and managers on employee relations matters, workplace concerns, conflict resolution, and people-related challenges.
• Develop and implement HR strategies that align with organizational objectives while promoting a positive, collaborative, and high-performing work environment.
• Drive employee engagement, retention, well-being, and organizational development initiatives to enhance the overall employee experience.
• Foster a culture of open communication, trust, inclusion, and accountability across all levels of the organization.
• Ensure compliance with Malaysian employment laws, company policies, and HR best practices.
• Provide coaching and guidance to managers on employee performance, employee relations issues, and leadership effectiveness.
• Manage and develop the HR team to deliver high-quality, employee-focused HR services.
• Lead change management initiatives and support business transformation projects while maintaining employee engagement and morale.
• Monitor and analyze HR metrics, employee feedback, and engagement data to identify trends and recommend improvements.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 8-10 years of progressive HR experience, including leadership responsibilities.
• Strong experience in employee relations, workplace culture, and employee engagement initiatives.
• Sound knowledge of Malaysian labor laws and HR regulations.
• Proven experience partnering with senior stakeholders and influencing business decisions.
• Excellent leadership, communication, conflict resolution, and interpersonal skills.
• Experience within the retail sector is highly preferred.
• Ability to balance strategic thinking with operational execution in a fast-paced environment.

What We Offer

• Opportunity to play a key role in shaping the people agenda of a growing organization.
• A collaborative, inclusive, and employee-focused work environment.
• Competitive remuneration package and benefits.
• Career growth and leadership development opportunities.