Senior HR Operations Executive

BIT Official; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

BIT in Malaysia is seeking a skilled HR Operations professional to oversee daily HR operations for the Malaysia office, including onboarding, offboarding, data management, and documentation, with payroll coordination.

The role requires knowledge of the Malaysia Employment Act, strong communication, and fluency in English, Mandarin and Malay; immediate availability is preferred.

Qualifications

• Tertiary education in Human Resources Management or business-related disciplines.
• 3–5 years of experience in HR Operations with payroll exposure.
• Well-versed with Malaysia Employment Act and related legislations.
• Strong communication skills with a flexible and approachable attitude.
• Fluency in English, Mandarin and Malay.

Responsibilities

• Oversee daily HR operations for the Malaysia office, including onboarding, offboarding, employee data management, letter issuance, and documentation.
• Coordinate and support local payroll runs, working closely with payroll vendors and finance to ensure accuracy and timeliness.
• Ensure compliance with the Malaysia Employment Act and other related legislations, acting as the go-to expert for HR-related inquiries.
• Act as the authorised local point of contact for statutory registrations and government-related HR matters (e.g. EPF, SOCSO, EIS).
• Identify opportunities for process enhancements and implement best practices to drive efficiency within HR operations.
• Develop, review, and maintain HR policies and procedures to ensure alignment with local labor law and organizational goals.
• Maintain accurate and up-to-date employee records and documentation within HR systems and databases.
• Support audits, statutory reporting, and any local government/regulatory submissions.
• Partner with regional HR/People teams to ensure processes are consistent yet locally compliant.
• Take ownership of other HR-related operational projects as assigned.

Skills

Payroll

HR Operations

Employment Act

Communication

HRIS/AI systems

Multilingual

Education

HRM or business-related degree

Tools

HRIS/Payroll software

Job description

BIT (formerly Matrixport) is a global digital asset financial services and infrastructure group. Headquartered in Singapore and founded in 2019, BIT bridges traditional finance and digital assets through governance-driven financial services and technology.

The firm manages over US$7 billion in assets and facilitates more than US$7 billion in monthly trading volume. BIT offers services including custody, trading, asset and wealth management, liquidity and financing solutions, and tokenised real-world assets (RWA), serving institutional and professional investors globally.

BIT Group entities maintain a licensed and regulated footprint across Singapore, Hong Kong, Switzerland, the United Kingdom, the United States and Bhutan.

For more information, visit www.bit.com

Why Join Us:

At BIT, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in search of intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem and in building a better product for the next one billion users.

Job Responsibilities:

• Oversee daily HR operations for the Malaysia office, including onboarding, offboarding, employee data management, letter issuance, and documentation.
• Coordinate and support local payroll runs, working closely with payroll vendors and finance to ensure accuracy and timeliness.
• Ensure compliance with the Malaysia Employment Act and other related legislations, acting as the go-to expert for HR-related inquiries regarding local practices, policies, benefits, and procedures.
• Act as the authorised local point of contact for statutory registrations and government-related HR matters (e.g. EPF, SOCSO, EIS) where a Malaysia-based representative is required.
• Identify opportunities for process enhancements and implement best practices to drive efficiency within HR operations.
• Develop, review, and maintain HR policies and procedures to ensure alignment with local labor law and organizational goals.
• Maintain accurate and up-to-date employee records and documentation within HR systems and databases.
• Support audits, statutory reporting, and any local government/regulatory submissions.
• Partner with regional HR/People teams to ensure processes are consistent yet locally compliant.
• Take ownership of other HR-related operational projects as assigned.

Job Requirements:

• Tertiary education in Human Resources Management or business-related disciplines.
• At least 3-5 years of experience in HR Operations, with strong exposure to Malaysia payroll and employment law.
• Well versed with the Malaysia Employment Act and other related legislations.
• Strong communication skills with a flexible and approachable attitude.
• Strong problem solver with commitment to tackle problems in a positive and logical manner.
• Proactive, responsible, well-organized, and strong team player.
• Tech-savvy, comfortable using HRIS/ AI systems and open to adopting new tools.
• Fluency in English, Mandarin, and Malay is a must, due to the need to liaise with local Malaysian stakeholders and regional teams across different language groups.
• Immediately available will be preferred.

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