Senior HR Executive

Paragon Star Sdn Bhd; Johor Bahru; On-site; MYR 65,000 - 95,000; Full time

Job summary

Grand Paragon Hotel seeks an experienced HR professional to manage the full spectrum of HR functions for its F&B outlets. You will ensure accurate payroll processing, handle end-to-end recruitment and onboarding, and maintain statutory compliance with LHDN and tax matters.

You will also manage commissions, medical claims, probation and contract renewals, work permits for foreign staff, and HRD Corp training coordination, while maintaining meticulous records and confidentiality.

Qualifications

• Diploma or Degree in HR/Business Administration or related field.
• Minimum 4-5 years HR experience in hotel, hospitality, or F&B preferred.
• Good knowledge of Malaysian employment laws and statutory requirements.
• Experience with payroll processing, recruitment, onboarding, and employee relations.

Responsibilities

• Handle full spectrum of HR functions for F&B outlets under Grand Paragon Hotel.
• Ensure accurate payroll processing in compliance with statutory requirements.
• Manage end-to-end recruitment and onboarding processes.
• Submit relevant statutory forms to LHDN and monitor tax matters.
• Record and monitor performers’ commissions and prepare reports.
• Oversee staff medical claims and liaise with panel clinics.
• Monitor probation, contract periods, and renewals; manage work permits for foreign staff.
• Coordinate HRD Corp training and prepare HR data reports.
• Maintain HR records and handle disciplinary matters as required.
• Ensure confidentiality and professionalism in handling sensitive information.

Skills

Payroll processing

Recruitment

Onboarding

Employee relations

HR reporting

Training coordination

Policy compliance

Communication

Confidentiality

Multilingual communication

Education

Diploma/Degree in HR or Business Administration

Tools

Payroll software

MS Excel

HRIS

Job description

Handle the full spectrum of HR functions for various F&B outlets/businesses in Grand Paragon Hotel.

Ensure accurate and timely payroll processing in compliance with statutory requirements.

Manage end-to-end recruitment and onboarding, from manpower requirements and candidate sourcing to screening, interview coordination, selection, and onboarding.

Ensure timely and accurate submission of relevant statutory forms and notifications to LHDN, including monitoring employees’ tax-related matters and maintaining proper records.

Record and monitor performers’ daily commission to ensure accurate tracking.

Calculate performers’ commissions on a weekly and monthly basis and manage the payment records, ensuring accurate and timely processing.

Prepare weekly and monthly performers’ commission reports, ensuring accurate recording, calculation, reconciliation, and payment of commissions.

Manage staff medical claims in accordance with Company policies, including liaising with panel clinics and maintaining accurate records of medical claims.

Monitor employees’ probation and contract periods, ensuring timely confirmation and contract renewal, including Contract for Service arrangements.

Support work permit applications for performers from China, including the preparation, coordination, and submission of required supporting documents.

Manage staff hostel and accommodation administration, including maintaining updated resident lists and monitoring utility expenses and other related costs.

Handle employee disciplinary matters, grievances, poor performance, and conduct Domestic Inquiry (DI) when required.

Maintain accurate HR records, compile HR data, and prepare periodic HR reports.

Coordinate and administer HRD Corp-related training programmes and training needs, including identifying training requirements, coordinating training arrangements, and managing the necessary documentation and claims.

Perform other HR-related duties as assigned by the Immediate Superior or Management.

Requirements

Diploma or Degree in Human Resources Management, Business Administration, or a related field.

Minimum 4-5 years of relevant HR experience; experience in the hotel, hospitality, or F&B industry will be an added advantage.

Good knowledge of Malaysian employment laws and statutory requirements.

Familiar with payroll processing, HR administration, recruitment, employee relations, and foreign worker/expatriate matters.

Experience dealing with the Immigration Department and foreign worker documentation is an advantage.

Strong interpersonal and communication skills with the ability to deal effectively with employees at all levels.

Good organisational skills, attention to detail, and ability to handle multiple F&B outlets and HR matters simultaneously.

Able to work independently, take initiative, and maintain confidentiality when handling sensitive employee information.

Fluent in Mandarin, English, and Bahasa Malaysia, with good written and verbal communication skills.