Senior HR (Employee Relations) | Iskandar Puteri

Hirehub Group; Iskandar Puteri; On-site; MYR 90,000 - 150,000; Full time

Job summary

Hirehub Group in Iskandar Puteri is seeking a Senior HR (Employee Relations) to lead day-to-day ER matters, handle grievances, and advise managers on conduct and performance.

You will conduct investigations, support Domestic Inquiry, and ensure fair application of HR policies while protecting confidentiality. Mandarin proficiency and experience in manufacturing environments are preferred.

Qualifications

• Bachelor's Degree in HR, Business Administration, Psychology, Law or related field.
• 5–8 years HR experience with strong ER exposure.
• Experience in manufacturing, engineering, construction or industrial environments preferred.
• Strong experience in employee grievance, disciplinary management, workplace investigations.
• Domestic Inquiry, conflict resolution, employee counselling, performance and attendance issues.
• Excellent knowledge of Malaysian employment laws and HR practices.
• Ability to interpret and apply company policies and disciplinary procedures.
• Strong communication, interpersonal and negotiation skills.
• Mandarin speaking and writing proficiency.
• Proficient in Microsoft Office and HRIS/HRMS.

Responsibilities

• Manage day-to-day Employee Relations matters across the organisation.
• Handle grievances, complaints, conflicts and workplace concerns professionally.
• Manage disciplinary matters including investigations, show-cause letters, warnings and termination cases.
• Conduct investigations and fact-finding to resolve issues.
• Coordinate and support Domestic Inquiry processes when required.
• Advise managers on employee conduct, performance, attendance and behavioural issues.
• Ensure fair application of HR policies and disciplinary guidelines.
• Identify ER issues and recommend preventive and corrective actions.
• Mediate and resolve workplace conflicts between employees or departments.
• Support managers in difficult conversations and sensitive people matters.
• Monitor ER trends, absenteeism and disciplinary cases.
• Prepare ER reports, case summaries and management recommendations.

Skills

Employee relations

Disciplinary management

Workplace investigations

Domestic Inquiry

Conflict resolution

Performance management

Policy interpretation

Communication

Negotiation

Mandarin proficiency

Education

Bachelor's Degree in Human Resources, Business Administration, Psychology, Law

Tools

Microsoft Office

HRIS/HRMS

Job description

Senior HR (Employee Relations) | Iskandar Puteri

Company Background
A leading manufacturer of prefabricated modular data center solutions, specialize in the data center and power systems industry. With R&D facilities in Shanghai and high-end manufacturing plants in Shanghai and Malaysia, it delivers innovative solutions for hyperscale data center projects globally.

Job Descriptions

• Manage day-to-day Employee Relations (ER) matters across the organisation.
• Handle employee grievances, complaints, conflicts and workplace concerns professionally and confidentially.
• Manage employee disciplinary matters, including:
  • Misconduct investigations
  • Show-cause letters
  • Warning letters
  • Corrective actions
  • Termination cases
    
• Conduct employee investigations and fact-finding to establish appropriate resolutions.
• Coordinate and support Domestic Inquiry processes when required.
• Advise managers and supervisors on employee conduct, performance, attendance and behavioural issues.
• Ensure consistent and fair application of company HR policies, procedures and disciplinary guidelines.
• Identify potential employee-relations issues and recommend preventive and corrective actions.
• Mediate and resolve workplace conflicts between employees and/or departments.
• Support managers in handling difficult employee conversations and sensitive people matters.
• Monitor employee relations trends, recurring issues, absenteeism and disciplinary cases.
• Prepare ER reports, case summaries and management recommendations.
• Maintain accurate, confidential and up-to-date employee case and disciplinary records.
• Review and improve HR policies and procedures relating to employee conduct, discipline, grievance and workplace behaviour.
• Support employee engagement, communication and workplace culture initiatives.
• Conduct exit interviews and analyse employee feedback to identify potential workplace issues.
• Work closely with management and HR team to promote a positive, respectful and productive workplace.

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, Psychology, Law or a related discipline.
• 5–8 years of HR experience, with strong hands-on exposure in Employee Relations.
• Experience in manufacturing, engineering, construction or industrial environments is preferred.
• Strong practical experience in:
  • Employee grievance management
  • Disciplinary management
  • Workplace investigations
  • Domestic Inquiry
  • Conflict resolution
  • Employee counselling
  • Performance and attendance issues
  • Workplace conduct and behavioural matters
    
• Good knowledge of Malaysian employment legislation and HR practices.
• Strong ability to interpret and apply company policies and disciplinary procedures.
• Excellent communication, interpersonal and negotiation skills.
• Strong problem-solving, decision-making and conflict-resolution abilities.
• Able to remain objective, fair and professional when handling sensitive employee cases.
• High level of integrity, confidentiality and emotional maturity.
• Confident in advising and coaching managers and supervisors on employee-related matters.
• Proficient inMandarin speaking and writing.
• Proficient in Microsoft Office and HRIS/HRMS.
• Able to work independently and manage multiple employee cases simultaneously.

Working Hours: Mon - Fri (9:00AM - 6:00PM), Sat (9:00AM - 1:00PM)