Senior Field Clinical Liaison & Education Lead

Align Technology, Inc.; Malaysia; Remote; MYR 120,000 - 180,000; Full time

Job summary

Align Technology, Inc. is seeking a Sr. Clinical Liaison Specialist in Malaysia to oversee clinical education within the Malaysia market and provide in-house clinical guidance and support.

The role involves cross-functional collaboration with the Malaysia team and SEA to deliver an excellent clinical customer experience for Invisalign Providers. You will lead clinical training, support case assessment, ClinCheck guidance, and reporting to leadership, ensuring high-quality educational programs

Qualifications

• Must hold Doctorate of Dental Surgery or Bachelor Dental Surgery.
• 4–6 years of working experience, including 1–2 years in a corporate environment.
• Good technical knowledge in dental field; training dentists/orthodontists experience preferred.
• Strong English communication and presentation skills; ability to build relationships across disciplines.

Responsibilities

• Achieve clinical plans and targets by collaborating with sales to visit customers needing intensive clinical support.
• Coordinate with assigned accounts and teams to develop clinical plans, set targets, and address obstacles; assist with case assessment and ClinCheck issues.
• Collaborate with sales and marketing to meet customer needs and drive market share.
• Develop and deliver localized clinical training materials and courses for customers and staff.
• Provide ongoing education to sales and marketing teams, including product launches and field coaching.
• Maintain and report quality updates and customer feedback to the Associate Director, Clinical Support, SEA.

Skills

Dental knowledge

Training dentists/orthodontists

English proficiency

Communication skills

Cross-functional collaboration

Education

Doctorate of Dental Surgery

Bachelor Dental Surgery

Job description

Align Technology, Inc. is seeking a Sr. Clinical Liaison Specialist in Malaysia to oversee clinical education within the Malaysia market and provide in-house clinical guidance and support.

The role involves cross-functional collaboration with the Malaysia team and SEA to deliver an excellent clinical customer experience for Invisalign Providers. You will lead clinical training, support case assessment, ClinCheck guidance, and reporting to leadership, ensuring high-quality educational programs