Associate Clinical Education Manager

Invisalign Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Align Technology is seeking a Clinical Education Associate Manager for APAC to lead education strategy and deliver impactful programs across the region. The role partners with regional and local teams, KOLs, speakers, and cross-functional stakeholders to drive product adoption and measurable business outcomes.

You will design education initiatives, develop assets and digital platforms, and ensure education effectiveness. English fluency and willingness to travel support our diverse APAC teams.

Qualifications

• 6+ years in professional roles; 4+ years in structuring education programs and delivering training.
• Experience in dentistry is an advantage.
• Proven ability to plan and execute clinical education in healthcare environments.
• Strong business acumen with strategic mindset to align education with objectives.
• Excellent communication and collaboration in matrix, multicultural environments.
• Willing to travel occasionally.
• Fluent in English; additional Asian languages are a plus.

Responsibilities

• Develop and implement education strategies to acquire, onboard and grow potential customers by building clinical competencies and confidence to drive product adoption.
• Design, structure and deliver education initiatives aligned with customer journeys and business strategies.
• Partner with commercial team to support product launches through education, including development of strategic programs, events, assets, tools and materials.
• Leverage technology and innovative approaches to enhance effectiveness, scalability and impact of clinical education across APAC.
• Design and provide internal trainings to elevate organization capabilities and deepen clinical knowledge.
• Manage the execution of other projects as assigned.

Skills

Education program design

Training delivery

Speaker management

Project management

Cross-cultural collaboration

English fluency

Education

Bachelor's degree in life science or healthcare/business with healthcare experience

Tools

Microsoft 365

Job description

Join a team that is changing millions of lives

Transforming smiles, changing lives.

AtAlign Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

Role summary

This position is ideal for mid-level professionals to join the Asia Pacific Clinical Education team as a Clinical Education Associate Manager, APAC. Partnering closely with regional and local teams, key opinion leaders (KOLs), speakers, and cross-functional stakeholders, you’ll serve as regional clinical education expert to deliver and continuously improve impactful clinical education initiatives aligned with business objectives. This role is vital in leading the planning and execution of clinical education initiatives, managing the development of educational assets, tools and digital platform, generating and analysing education effectiveness in driving clinical excellence, product adoption and measurable business outcomes.

In this role, you will:

Develop and implement education strategies to acquire, onboard and grow potential customers by building clinical competencies and confidence to drive product adoption

Design, structure and deliver education initiatives aligned with customer journeys and business strategies

Partner with commercial team to support product launches through education, including development of key strategic programs, education events, assets, tools and materials

Leverage technology and innovative approaches to continuously enhance the effectiveness, scalability and impact of clinical education across APAC

Design and provide internal trainings to elevate organization capabilities, deepen clinical expertise and strengthen product knowledge

Manage the execution of other projects as assigned

What we're looking for

Education: A bachelor's or higher degree in life science, or business with healthcare experience. Dentistry (DDS or equivalent) is highly desirable.

Experience: At least 6+ years of professional experience, including a minimum of 4 years in structuring education programs/courses and delivering training, managing speakers and project management. Having experience working in the dentistry is an advantage.

Proven capabilities and experience in planning and executing clinical education within healthcare environments.

Sound business acumen and a strategic mindset, with the ability to align clinical education initiatives with business objectives and execute them effectively to achieve measurable outcomes.

Strong implementation and execution skills with exceptional attention to detail, and the ability to effectively prioritize, organize, manage, and coordinate multiple projects simultaneously.

Effective communication and collaboration in a matrix, multicultural environments.

A fast learner, adaptable and comfortable working in a fast-paced environment.

Fluent in English. Additional Asian languages are a plus.

Willing to occasional travel as required to support business needs.

Complementary skills

Proficient in Microsoft 365.

Strong presentation and project management skills