Senior Executive, Value Added Services Operations

DKSH; Klang City; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

DKSH in Malaysia seeks a Supervisor for Value-Added Services Relabeling and Redressing to ensure GMP-compliant relabeling and repackaging operations. You will oversee day-to-day spending, coordinate staff and contractors, and ensure timely delivery of materials while maintaining service quality.

The role requires a Diploma in supply chain or logistics, 3–5 years’ related experience, and proficiency in SAP and MS Office. Strong customer service and GMP knowledge are essential for success.

Competenze

• Diploma or certificate in supply chain or logistics.
• 3–5 years’ relevant experience.
• Knowledge of repacking, relabeling, and GMP standards.
• Strong customer service focus.

Mansioni

• Manage day-to-day operating expenditures against budgets.
• Execute relabeling and redressing policies per GMP standards.
• Coordinate resources including staff, temporary workers and contractors.
• Oversee contractor selection, quotes, training and KPI reviews.
• Prepare repackaging specifications per client requirements.
• Monitor timely delivery of materials for relabeling and redressing.
• Review and suggest improvements to quality, safety, and SOPs.
• Liaise with clients on issues and escalate when needed.

Conoscenze

SAP

Excel

PowerPoint

Customer service

Repackaging knowledge

GMP awareness

Formazione

Diploma in Supply Chain / Logistics

Strumenti

Microsoft Office

Descrizione del lavoro

About The Role

Supervise the day-to-day operations of Value-Added Services Relabeling and Redressing sub-function to deliver high quality services to clients and meet good manufacturing practice (GMP) standards.

What You Will Deliver

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Execute relabeling and redressing policies, standards and operating procedures in compliance with good manufacturing practice (GMP) standards
• Coordinate resources including staff, temporary workers and contractors to utilize manpower and meet the repackaging deadlines
• Coordinate contractors including selection of contractors, quotation negotiation, training and KPI review, to ensure fulfillment of contractual service commitments
• Prepare repackaging speciations based on client's requirements
• Monitor and ensure timely delivery of materials for relabeling and redressing
• Review, analyze and suggest improvements regarding quality, safety and standard operating procedures
• Liaise with clients on operational issues, enquiries and requests; escalates issues to manager, if necessary

What You Bring

• Diploma/certificate in Supply Chain, Logistics or related field
• Minimum three to five years’ experience in a similar role
• Demonstrate knowledge in repacking/redressing/relabeling
• Demonstrate knowledge in good manufacturing practice (GMP) standards and practices
• Demonstrate a strong appreciation of customer service requirements and commitment
• Proven experience in SAP
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Why Join DKSH

At DKSH, we are driven by a purpose that goes beyong the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start the journey where you can grow and make a difference!