Senior Executive, Product & Platform Development

Malaysia Aviation Group; Selangor; On-site; MYR 55,000 - 85,000; Full time

Benefits offered by this job

Casual attire

Hot desk environment

Nearby public transit

Job summary

Malaysia Aviation Group is seeking a Senior Executive in Product & Platform Development to help shape roadmaps for Journify, MHholidays, and IBE. You will document requirements, drive feature releases, and oversee AI-enabled enhancements across the platforms.

The role emphasizes cross-functional collaboration with marketing, digital, finance, and operations to ensure smooth rollouts and alignment with Travel Services strategy.

Qualifications

• Bachelor’s Degree in Marketing, Finance, Business Administration, Computer Science, Information Technology, or related discipline.
• PM certification (PMP/PRINCE2/Agile/Scrum) is an added advantage but not mandatory.
• Exposure to AI/ML tools, data analytics, or digital product management preferred.

Responsibilities

• Assist in defining product roadmaps, feature pipelines, and release schedules for digital platforms.
• Document product requirements, user stories, and acceptance criteria for new features.
• Support development and rollout, including UAT, defect tracking, and production sign-off.
• Identify gaps in products, processes, and platforms; propose solutions aligned with goals.
• Support AI-driven features and day-to-day training/quality checks on AI tools.

Skills

Project management

AI/ML tools exposure

Data analytics

Digital product management

Education

Bachelor’s Degree in Marketing/Finance/Business Administration/Computer Science/Information Technology

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Senior Executive, Product & Platform Development

Bachelor’s Degree in Marketing, Finance, Business Administration, Computer Science, Information Technology, or a related discipline from a recognised institution.

Project management certification (e.g. PMP, PRINCE2, Agile/Scrum) is an added advantage but not mandatory. Training or hands‑on exposure to AI/ML tools, data analytics, or digital product management is preferred

Minimum 2–3 years of working experience in holiday platforms (OTA), travel commerce, e-commerce, digital product management, or related fields

Requirement

• Bachelor’s Degree in Marketing, Finance, Business Administration, Computer Science, Information Technology, or a related discipline from a recognised institution.
• Project management certification (e.g. PMP, PRINCE2, Agile/Scrum) is an added advantage but not mandatory. Training or hands‑on exposure to AI/ML tools, data analytics, or digital product management is preferred
• Minimum 2–3 years of working experience in holiday platforms (OTA), travel commerce, e-commerce, digital product management, or related fields

Responsibility

Key Accountabilities

• Assist in defining product roadmaps, feature pipelines, and release schedules for the digital platforms (Journify, MHholidays, IBE), in alignment with overall Travel Services strategy.
• Document product requirements, user stories, and acceptance criteria for new features and platform enhancements, and support the development and rollout of these features including UAT, defect tracking, and production sign-off.
• Identify gaps in current products, processes, and platforms, and propose solutions aligned with business goals, customer needs, and platform capabilities.
• Support the delivery and continuous improvement of AI‑driven features, including the AI chatbot, AI itinerary planning, and personalisation tools. Own day‑to‑day training and quality checks on AI tools, and work with platform vendors to resolve issues.
• Conduct competitor research, benchmarking, and basic data analysis on travel commerce, e-commerce, and AI trends, and translate findings into clear recommendations and presentation materials.
• Support cross‑sell and product bundle execution on the holiday platforms, and collaborate with marketing, digital, finance, operations, customer support, Airline Business, and Group Legal to ensure smooth rollout of features and resolve dependencies across teams.
• Drive project management discipline across multiple concurrent workstreams (running working sessions, capturing meeting minutes, tracking action items, following up with internal teams and vendors), and support business planning, budgeting, vendor SLA tracking, and the preparation of management reports and decks for the Product & Platform Development function.

Benefits

• Casual attire
• Hot desk environment
• Nearby LRT (KLCC), MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
• Statutory deductions
• Commission incentives
• Annual leave
• Dental allowance
• Optical allowance
• Panel clinic
• Life insurance
• Attendance bonus
• Learning incentive
• Medical Benefits
• EPF SOCSO