Marketing Manager

ICE Holidays Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Travel allowance

Annual Company trip

Group PA insurance

Company uniform

Travel packages employee price

Monthly training

Job summary

ICE HOLIDAYS Sdn Bhd seeks a Marketing Manager to drive digital transformation and growth for its B2B travel services. This onsite, full-time role reports to the Head of Marketing and collaborates with cross-functional teams to deliver projects on time and within scope.

You will identify new business opportunities, nurture partners, and promote travel products through presentations and market visits while ensuring excellent customer support and performance reporting.

Qualifications

• Minimum 5–6 years in the travel industry, preferably in Sales, Business Development, or related fields.
• Proficiency in English and Bahasa Malaysia (spoken, written, and reading); Chinese language is an added advantage.
• Strong interpersonal, communication, and negotiation skills.
• Proactive, confident, and able to engage professionally with partners and clients.
• Excellent follow-up skills with high attention to detail.
• Comfortable working long hours with computers and mobile devices.
• Basic computer literacy (Outlook, Excel, Word, PowerPoint).
• Willing to travel when required (travel allowance provided).
• Annual Company trip and Group PA insurance for confirmed employees.

Responsibilities

• Identify new business opportunities with travel agents, corporate clients, tourism partners, and other industry partners.
• Build and maintain good relationships with existing partners to encourage long-term collaborations.
• Promote the company’s travel products through presentations, briefings, and market visits.
• Conduct market research to identify industry trends, customer needs, and competitors.
• Work closely with Operations, Product, and Marketing teams to deliver sales plans and meet client needs smoothly.
• Join client meetings, travel fairs, roadshows, and industry events to build brand awareness and get new leads.
• Prepare proposals, quotations, sales reports, and performance updates for management.
• Provide product training and destination updates to partners, enhancing their knowledge and confidence in selling company packages.
• Ensure strong customer support and follow-up to maintain high service standards and partners satisfied.

Skills

English

Bahasa Malaysia

Chinese

Interpersonal skills

Negotiation

Communication

Proactive

Detail-oriented

Tools

Outlook

Excel

Word

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Position: Marketing Manager
Reporting to: Head of Marketing

Company Description:
Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in providing customized travel packages to partners across the ASEAN region.

As we expand our services into the cruise segment, we are seeking a dedicated Marketing Manager to join our team. This position plays a key role in driving digital transformation and operational efficiency across our B2B travel services and will work closely with cross-functional teams including business stakeholders, developers, and designers and to ensure that projects are delivered on time, within scope, and aligned with business objectives.

This is a full-time onsite position in ICE HOLIDAYS Sdn Bhd’s office in Malaysia.

Job Responsibilities

• Identify new business opportunities with travel agents, corporate clients, tourism partners, and other industry partners.
• Build and maintain good relationships with existing partners to encourage long-term collaborations.
• Promote the company’s travel products through presentations, briefings, and market visits.
• Conduct market research to identify industry trends, customer needs, and competitors.
• Work closely with Operations, Product, and Marketing teams to deliver sales plans and meet client needs smoothly.
• Join client meetings, travel fairs, roadshows, and industry events to build brand awareness and get new leads.
• Prepare proposals, quotations, sales reports, and performance updates for management.
• Provide product training and destination updates to partners, enhancing their knowledge and confidence in selling company packages.
• Ensure strong customer support and follow-up to maintain high service standards and partners satisfied.

Job Requirements

• Minimum 5 - 6 years of working experience in the travel industry, preferably in Sales, Business Development, or related fields.
• Must be proficient in English and Bahasa Malaysia (spoken, written, and reading). Candidate that can converse in Chinese language will be an added advantage
• Strong interpersonal, communication, and negotiation skills.
• Proactive, confident, and able to engage professionally with partners and clients.
• Excellent follow-up skills with high attention to detail.
• Comfortable working long hours with computers and mobile devices.
• Basic computer literacy (Outlook, Excel, Word, PowerPoint).
• Willing to travel when required (travel allowance will be provided).
• Annual Company trip (For Confirmed Employees)
• Group PA insurance (For Confirmed Employees)
• Yearly Bonus depending on Company performance and reflect to Individual performance
• Twice performance appraisal review annually to identify room for improvement process
• Outpatient medical coverage from registered clinics
• Employee price for travel packages (For Confirmed Employees)
• Company uniform provided
• Travelling claims by receipt
• Monthly training arrangements from Company
• Exclusive employee HR software applications (leaves, claims, payslips etc)
• At least once a year Team Building arrangements
• Monthly / Weekly Company sports & recreations for everyone.