Senior Executive, Key Accounts Management

NTT DATA Payment Services; Kampung Malaysia Tambahan; Vor Ort; MYR 90.000 - 150.000; Vollzeit

Zusammenfassung

NTT DATA Payment Services in Malaysia is seeking a results-driven Key Account Manager to lead corporate accounts and ensure prompt, professional responses to merchants and clients. You will negotiate commercials and service terms for new and renewal deals to drive retention and revenue growth.

You will strategically plan and execute targeted sales activities to onboard new merchants and clients, aligned with KPIs, and coordinate post-sales delivery, issue resolution, and reporting while staying

Qualifikationen

• Bachelor’s degree in Business, Finance or related field.
• At least 3 years of experience in Key Account Management and/or corporate accounts with a focus on solution-based services.
• Excellent communication, interpersonal and negotiation skills; able to present proposals and discuss technical matters clearly.
• Proficient in Account Development & Retention, Sales Pipeline & Forecast Management and Project Management.

Aufgaben

• Lead oversight of corporate accounts and negotiate commercials and service terms for new and renewal deals.
• Strategically plan and execute sales activities to onboard new merchants and clients, aligned with KPIs.
• Coordinate project deliverables and post-sales production support; investigate issues and develop solutions.
• Research merchants’ and clients’ requirements to tailor offerings.
• Monitor market landscape, including competitors, pricing, products and technologies.

Kenntnisse

Autonomy

Self-motivation

Results-driven

Negotiation

Communication

Interpersonal skills

Account development

Retention

Sales pipeline

Forecast management

Project management

Ausbildung

Bachelor’s Degree in Business, Finance or related field

Jobbeschreibung

• Lead the oversight of corporate accounts, ensuring prompt and professional response to merchants' and clients' needs, and negotiate agreements for commercials and service terms, both new and renewals, to drive retention and revenue growth.
• Strategically plan and execute targeted sales activities to onboard new merchants and clients, aligned with assigned KPIs.
• Serve as a pivotal coordinator for project deliverables and post-sales production support, addressing merchants' and clients' concerns through thorough issue investigation, solution development, and comprehensive reporting.
• Conduct research to understand key merchants' and clients' requirements.
• Stay informed about the market landscape, including competition, pricing, products, and technologies.

Requirements

• Bachelor’s Degree in Business, Finance or any related field.
• At least 3 years of experience in Key Account Management and/or working with corporate accounts, with a focus on solution-based services.
• Demonstrate independence, passion, self-motivation, and results-driven mindset, capable of working autonomously to achieve set KPIs.
• Showcase exceptional communication, interpersonal, and negotiation skills. Proficiently present business proposals and address technical matters with clarity.
• Proficient in Account Development & Retention, Sales Pipeline & Forecast Management and Project Management.

We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, gender or disability.