Senior Executive, Insurance Management

Teleport; Kuala Lumpur; On-site; MYR 120,000 - 170,000; Full time

Job summary

Teleport is seeking an Insurance Programme Manager to oversee insurance coverage across Marine/Cargo, Logistics Liability, Property, Cyber, and Corporate Liability.

You will coordinate policy renewals, endorsements, and coverage updates, while leading negotiations with brokers to optimise premiums and terms. The role involves claims management, risk advisory, and data-driven reporting to support risk decisions.

Qualifications

• Insurance experience in management, claims handling, and risk management.
• Strong understanding of policy terms, claims processes and stakeholder management.
• Ability to partner across functions and communicate insurance concepts clearly.
• Analytical mindset with attention to detail and data-driven decision making.
• Proficient with data tools and risk platforms to extract insights and monitor KPIs.
• Ownership mindset: proactive, organized, able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Insurance Experience: At least 4 years in insurance management, claims handling, or risk management.
• Claims & Policy Knowledge: Understand policies, claims processes and collaborators across insurers, brokers, and teams.
• Business Partnering Skills: Work effectively across functions and communicate insurance concepts to non-specialists.
• Analytical & Detail-Oriented: Review documents, analyze claims data and identify improvement opportunities.
• Systems & Data Savvy: Use data to extract insights, track KPIs, and leverage risk platforms.
• Ownership Mindset: Proactive, organized, and able to manage multiple priorities.
• Education: Bachelor’s Degree in related field; professional certifications are an advantage.

Skills

Insurance Management

Claims Handling

Risk Management

Data Analytics

Stakeholder Management

Cross-functional Collaboration

Education

Bachelor’s Degree in Risk Management, Insurance, Business, Finance, Law

Job description

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Insurance Programme Management: Partner with business teams to identify insurable risks and ensure appropriate insurance coverage is maintained. Review policies regularly to ensure they remain aligned with operational requirements across key business lines including Marine/Cargo, Logistics Liability, Property, Cyber, and Corporate Liability policies.
• Policy Administration & Renewals: Coordinate policy renewals, endorsements, declarations, and coverage updates. Lead commercial and technical negotiations alongside brokers during annual renewals to optimise premiums and coverage terms.
• Claims Management: Manage the end-to-end claims process, including incident reporting, documentation, insurer engagement, and settlement. Drive timely recoveries while coordinating with internal and external stakeholders.
• Risk Advisory & Business Partnering: Support teams in understanding insurance implications for new initiatives, projects, and operational changes. Provide practical guidance on risk mitigation and insurance requirements.
• Reporting & Continuous Improvement: Monitor claims trends, policy utilisation, and insurance-related costs to identify opportunities for improvement and support decision-making.
• Risk Management Support: Contribute to broader risk management initiatives, including risk assessments, awareness programmes, governance activities, and risk mitigation efforts.

• Insurance Experience: At least 4 years of experience in insurance management, claims handling, risk management, insurance broking, or a related field. Prior experience in logistics, aviation, supply chain, or e-commerce industries is highly preferred.
• Claims & Policy Knowledge: Strong understanding of insurance policies, claims processes, and stakeholder management across insurers, brokers, and internal teams.
• Business Partnering Skills: Able to work effectively across functions and communicate insurance concepts clearly to non-specialists.
• Analytical & Detail-Oriented: Comfortable reviewing policy documentation, analysing claims data, and identifying opportunities to improve risk outcomes.
• Systems & Data Savvy: Proficient in working with data to extract insights, track KPIs, and manage digital tools or risk platforms. Comfortable analysing claims data or trends using spreadsheets or systems to drive continuous improvement.
• Ownership Mindset: Proactive, organised, and able to manage multiple priorities independently in a fast-paced environment.
• Education: Bachelor’s Degree in Risk Management, Insurance, Business, Finance, Law, or a related discipline. Professional certifications are an advantage.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!