SENIOR EXECUTIVE - HUMAN RESOURCES & ADMINISTRATION

Credit Bureau Malaysia; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

Credit Bureau Malaysia is seeking a Senior Executive - Human Resources & Administration to lead HR functions across business units and help shape a positive work culture. You will partner with management to align people strategies with financial and operational goals.

Responsibilities include end-to-end recruitment, payroll coordination, talent development, performance management, employee relations, and administrative support.

Qualifications

• Bachelor degree in HR or related field with minimum 3 years HR experience in Malaysia.
• Strong knowledge of Malaysian labour laws and HR practices.
• Confidentiality and professional interpersonal skills.

Responsibilities

• Execute HR functions for designated business units and support admin tasks.
• Lead end-to-end recruitment, workforce planning and employer branding efforts.
• Coordinate payroll processes with Payroll department as needed.
• Drive performance management, employee relations, and development initiatives.
• Provide HR guidance to leaders and support HR projects aligned with Group objectives.
• Handle administrative duties including IT assets, stationery, and onboarding experiences.

Skills

Talent acquisition

Payroll administration

Employee relations

HR policies

Education

Bachelor's degree in Human Resources or related field

Job description

SENIOR EXECUTIVE - HUMAN RESOURCES & ADMINISTRATION

7 July 2026

Fintech

Description

About the Role:

This role is responsible to execute the human resources (HR) functions within the designated Business Units. You will play a key role in fostering positive work culture and offering expertise on HR matters, while partnering with the Business to understand how the business works and what it needs to achieve its financial & operations goals through the people.

Job Responsibilities:

Recruitment & Talent Management

• Manage end-to-end recruitment processes to attract and retain top talent.
• Partner with hiring managers to identify staffing needs and support workforce planning.
• Develop talent pipelines and lead initiatives to enhance employer branding.
• Keep abreast with market trends and review compensation and benefits to ensure market competitiveness.
• Monthly consolidation and verification of payroll reports to Payroll department, where applicable.

Organizational Change & Development

• Work closely with the Management and employees to understand their needs and provide value-added advice and support for their department i.e. manpower planning, utilization of HR systems, onboarding experiences, work relationships (employee engagement), build morale and increase productivity and retention.
• Propose new approaches, policies and procedures to continually improve efficiency of the department and uphold HR best practices.

Performance Management

• Guide employees and managers to have effective performance conversations and utilize the performance management system.
• Assist in the whole performance management cycle i.e. performance calibration, performance chat.
• Contribute creative ideas to help employee understands the importance of performance management, how to utilize the performance management system so it will not be seen as just a yearly tool (educational videos, process enhancement).

Employee Relations

• Serve as the main point of contact for employee concerns and resolve workplace issues in a timely and efficient manner.
• Promote a positive organizational culture by fostering open communication and collaboration.

Training & Development

• Identify training needs and work with internal stakeholders to develop and implement training programs to promote a continuous learning culture.
• Drive leadership development initiatives to build a strong leadership pipeline within the organization.

Administration & Others:

• Provide administrative support where relevant e.g. IT assets assignment, stationery, user ID setup and etc.
• Assist in HR projects and initiatives in-line with Group HR’s objectives and direction.w
• To undertake any ad-hoc tasks/projects pertaining to Human Resources and Administrative duties as and when required.

Requirements

Job Requirements:

• Bachelor Degree in Human Resources, Management, Psychology or any related discipline from a reputable university.
• Minimum of three (3) years of experience in Human Resources, with solid experience in talent acquisition and compensation management.
• Strong understanding of Malaysian labour laws, employee relations, and HR best practices.
• Strong interpersonal skills to work with all levels, from business leaders to non-executives.
• High level of confidentiality, professionalism with exceptional interpersonal and communication skills.

*Our recruitment team will reach out to shortlisted candidates only.