Senior Executive/ Executive, Facilities Management

UOA Group; Klang City; On-site; MYR 56,000 - 89,000; Full time

Job summary

UOA Group is seeking a Senior Executive/Executive, Facilities Management to support the daily facilities management and administration of Suria under Dats Management and/or UOA Group of Companies. You will assist in maintaining buildings and coordinating with maintenance teams.

Responsibilities include handling owner/resident inquiries, processing work orders, coordinating renovations, and ensuring drawings and records are up-to-date. You will work under the Facilities Management team in Klang.

Job description

Senior Executive/ Executive, Facilities Management

• Assist the Manager, Facilities Management in the daily function and duties of facilities management and administration of Suria under Dats Management and/or UOA Group of Companies.
• Assist in ensuring that House Rules & Regulations are well implemented.
• Assist the Manager, Facilities Management in monitoring as well as evaluating/ implementing Key Performance Indicator (KPI) in Dats Management.
• Assist in cost budgeting.
• Ensure that all Mechanical & Electrical system and equipments are well-maintained including scheduled preventive maintenance measures.
• Ensure that the buildings are in tip-top condition and to recommend improvements as and when necessary.
• Attend to enquiries, complaints from owners/ residents through phone calls, emails, walk-in or letter; assign tasks; issue work order/ service order and coordinate with the respective personnel to rectify the complaints, follow-up actions by the other facilities staff until the problems are resolved, and keep record on the complaints.
• Coordinate with the maintenance personnel, system technicians, security division and property/ rental division in relation to the complaints and operations of the project.
• Assist in handover of vacant units to owners including preparation of documents, unit keys, access cards, car stickers, house rules, documents and forms.
• Assist in coordinating with the facilities personnel to ensure building defects are being attended to.
• Coordinate with purchasing division on delivery of purchases.
• Attend to renovation application matters such as processing renovation work approval, coordinate with the different sections for approval of renovation plans, processing and refunding of renovation deposits.
• Assist in monitoring renovation works in accordance to in-house rules.
• Ensure that proper and completed drawings are submitted and properly circulated to relevant divisions/ personnel.
• Liaise with tenants/ owners and contractors during renovation stage.
• Issue internal company work order, generate debit notes and staff charge out costs, and prepare monthly on work order.
• Process new applications for access card and resident ID, and process lost and found cards.
• Prepare quotation and billing to tenants/ owners.
• Carry out common area walkabout and ensure the system upkeep and in good working condition.
• Follow up and follow through repair/ maintenance works, until the works are rectified and completed.
• Compile monthly building report, license, service report, service agreement and other relevant documents.
• Compile and ensure that all documents, information and records are up-to-date.
• Compile proposals for additional equipment and take care of vendor agreements.
• Attend to ad-hoc assignments assigned by superior.