Senior Enterprise Diagnostics Account Manager

1172 Abbott Labs (Malaysia) Sdn. Bhd.; Selangor; On-site; MYR 180,000 - 320,000; Full time

Job summary

Abbott in Malaysia seeks an Enterprise Account Manager, Diagnostics, to forge deep relationships with our largest customers and deliver measurable value. You will lead a cross-functional team to deploy end-to-end diagnostics solutions, focusing on retention, penetration and growth within enterprise accounts.

You should bring a strong commercial background in technology or healthcare, proven revenue delivery, and hands-on experience with budgeting, forecasting and high-level negotiations with

Qualifications

• A powerful customer communicator at senior levels, able to develop customer business cases and value propositions.
• Significant experience in consultative engagement with senior-level executives.
• Proven track record in delivering revenue targets in a complex, solution‑selling environment, preferably with major accounts.
• Experience in setting budgets and forecasting is essential.
• Experience in negotiating directly with all levels of customer management including CEO, CFO, Procurement and Department Managers.
• A successful record of operating at a senior level in a commercial organisation with a strong team approach.
• Established knowledge of healthcare, technology, communications, or management consultation markets is preferred.
• A degree in business studies is preferred. A post‑graduate MBA or equivalent will be highly regarded.
• Business‑level English language skills.

Responsibilities

• Establish and build key stakeholder relationships inside and outside the customers’ laboratory, their wider health system, and leverage them to drive growth.
• Provide end-to-end diagnostics solutions to large, complex enterprise accounts with a focus on retention, penetration and growth to generate profitable and sustainable activity that exceeds customers’ expectations.
• Lead an internal cross-functional team to execute a strategic account plan for each enterprise customer, coordinating activities across the entire customer and healthcare network to maximise growth and customer outcomes.
• Be responsible for overall strategic account management planning, including uncovering a large complex organisation’s long-term strategic plan and converting this into a winning solution for the customer.
• Oversee detailed account planning and sales forecasting and negotiate contracts and all pricing resulting in long‑term commitments.
• Provide organisational leadership and support the commercial development of teams and individuals through coaching and mentoring.

Skills

Senior-level communication

Consultative selling

Revenue targets

Budgeting & forecasting

Negotiation

Healthcare/tech knowledge

Business language skills

Education

MBA or equivalent

Degree in business studies

Job description

Abbott in Malaysia seeks an Enterprise Account Manager, Diagnostics, to forge deep relationships with our largest customers and deliver measurable value. You will lead a cross-functional team to deploy end-to-end diagnostics solutions, focusing on retention, penetration and growth within enterprise accounts.

You should bring a strong commercial background in technology or healthcare, proven revenue delivery, and hands-on experience with budgeting, forecasting and high-level negotiations with