Senior Engineer, Service Delivery (GenAI & HPC Engineer)

Aimlroles; Selangor; Vor Ort; MYR 90.000 - 150.000; Vollzeit

Zusammenfassung

Dell Technologies is seeking a Service Delivery Senior Engineer (GenAI & HPC) to deploy and optimize GPU‑accelerated systems across SEA/APJ, with hands‑on, customer‑facing responsibilities in Malaysia. You’ll help build, integrate, test multi‑GPU platforms, run benchmarks, and drive performance improvements in AI/HPC infrastructure.

The role emphasizes on‑site deployments, strong networking and Linux know‑how, and collaboration with the services team to deliver reliable solutions for our clients.

Qualifikationen

• 5+ years of related experience in service delivery or engineering.
• Experience installing Air Cooled and/or Liquid cooled racks.
• Experience in rack/stack/power-on/firmware upgrades for AI servers.
• Experience with network switches (Dell/Nvidia/Arista/Cisco) and GPU diagnostics.
• Knowledge of L2/L3 networking using Sonic OS and Nvidia Spectrum/Cumulus OS.
• Travel across Southeast Asia is expected.

Aufgaben

• Design and deliver advanced service solutions for GenAI & HPC.
• Develop automation and monitoring to reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.

Kenntnisse

GPU diagnostics

L2/L3 networking SonicOS

NVIDIA Spectrum Cumulus OS

InfiniBand switches

Rack installation

Rack/stack/Power-on/firmware upgrades

Linux performance tuning

Benchmarking with tools

Ausbildung

Bachelor’s degree in Engineering/CS

Tools

SonicOS

NVIDIA Spectrum

Cumulus OS

Ubuntu

OpenShift

Kubernetes

Jobbeschreibung

Senior Engineer, Service Delivery (GenAI & HPC Engineer)

Dell Technologies customers rely on our products and services to drive progress. So,we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities,challengesand initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and toidentifyand pursue sales opportunities.

Whatyou’llachieve:

We’re seeking a Service Delivery Senior Engineer (GenAI & HPC Engineer) with deep experience in GPU accelerated systems, Linux performance tuning, and benchmarking. This role is highly hands on and customer facing, supporting onsite deployments across the South East Asia/APJ for advanced HPC and GenAI solutions. You will work as a part of a team to help build, integrate, and test some of the world’s largest multi GPU systems, benchmark them using industry standard tools, make suggestions on how to optimize performance, and deliver the next generations of AI/HPC infrastructure.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Senior Engineer (GenAI & HPC Engineer) on our Service Delivery Team in Malaysia.

You will:

• Design and deliver advanced service solutions.
• Develop automation and monitoring; reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.

Every Dell Technologies team member brings something unique to the table.Here’swhat we are looking for with this role:

Essential Requirements

• 5+ years of related experience
• Experience in handling installation of Air Cooled and/or Liquid cooled racks
• Experience in performing physical activities (rack/stack/power-on/firmware upgrades) for AI servers (Dell/SuperMicro/Lenovo/HPE)
• Experience in performing physical activities (rack/stack/power-on/firmware upgrades) for Network switches (Dell/Nvidia/Arista/Cisco)
• Experience in running GPU diagnostics
• Experience in configuring L2/L3 networking using Sonic OS (Dell/Nvidia Switches)
• Experience in configuring L2/L3 Leaf/Spine networking using Nvidia Spectrum switches/Cumulus OS
• Experience in InfiniBand switches
• High amount of travel across SEA

Desirable Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field
• Knowledge of Kubernetes, Ubuntu, Openshift will be advantageous