Senior Engineer, Service Delivery (GenAI & HPC Engineer)

Dell; Selangor; On-site; MYR 180,000 - 300,000; Full time

Job summary

Dell Technologies is seeking a Service Delivery Senior Engineer (GenAI & HPC Engineer) in Malaysia to lead GPU-accelerated deployments and performance tuning of multi-GPU systems. You will install, configure, benchmark, and optimize AI/HPC infrastructure, while working closely with customers and internal teams to ensure strong outcomes.

The role is highly hands-on and customer-facing, requiring design of advanced service solutions, automation, and thorough documentation across SEA regions.

Qualifications

• Essential requirements include 5+ years of related experience and hands-on deployment of AI servers.
• Experience with Air Cooled and/or Liquid cooled racks and hardware installation.
• Strong Linux experience including performance tuning and benchmarking.
• Willingness to travel across SEA.

Responsibilities

• Design and deliver advanced service solutions.
• Develop automation and monitoring to reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.

Skills

GPU diagnostics

Rack/stack hardware

Networking L2/L3

Performance tuning

Automation

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

Kubernetes

Ubuntu

OpenShift

SonicOS

Nvidia Spectrum

Cumulus OS

InfiniBand

Job description

Senior Engineer, Service Delivery (GenAI & HPC Engineer)

Dell Technologies customers rely on our products and services to drive progress. So,we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities,challengesand initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and toidentifyand pursue sales opportunities.

Whatyou’llachieve:

We’re seeking a Service Delivery Senior Engineer (GenAI & HPC Engineer) with deep experience in GPU accelerated systems, Linux performance tuning, and benchmarking. This role is highly hands on and customer facing, supporting onsite deployments across the South East Asia/APJ for advanced HPC and GenAI solutions. You will work as a part of a team to help build, integrate, and test some of the world’s largest multi GPU systems, benchmark them using industry standard tools, make suggestions on how to optimize performance, and deliver the next generations of AI/HPC infrastructure.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Senior Engineer (GenAI & HPC Engineer) on our Service Delivery Team in Malaysia.

RESPONSIBILITIES

You will:

• Design and deliver advanced service solutions.
• Develop automation and monitoring; reduce toil.
• Conduct root-cause analyses and corrective actions.
• Prepare handover and operational documentation.

QUALIFICATIONS

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table.Here’swhat we are looking for with this role:

Essential Requirements

• 5+ years of related experience
• Experience in handling installation of Air Cooled and/or Liquid cooled racks
• Experience in performing physical activities (rack/stack/power-on/firmware upgrades) for AI servers (Dell/SuperMicro/Lenovo/HPE)
• Experience in performing physical activities (rack/stack/power-on/firmware upgrades) for Network switches (Dell/Nvidia/Arista/Cisco)
• Experience in running GPU diagnostics
• Experience in configuring L2/L3 networking using Sonic OS (Dell/Nvidia Switches)
• Experience in configuring L2/L3 Leaf/Spine networking using Nvidia Spectrum switches/Cumulus OS
• Experience in InfiniBand switches
• High amount of travel across SEA

Desirable Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field
• Knowledge of Kubernetes, Ubuntu, Openshift will be advantageous

ABOUT US

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
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