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OPTIMUM INFOSOLUTIONS (M) SDN BHD is seeking an experienced IT Analyst on a contract basis in Petaling, Selangor. You will gather requirements, analyse processes, and translate needs into technical solutions aligned with business goals.
Responsibilities include feasibility studies, designing solutions, collaborating with development teams, and validating systems to meet user needs. Strong communication and documentation skills are essential for successful project delivery.
About the role We are seeking an experienced IT Analyst to join OPTIMUM INFOSOLUTIONS (M) SDN BHD on a contract basis. This role is based in Petaling, Selangor and offers an exciting opportunity to work in a dynamic IT environment where you will play a key role in analysing business requirements and translating them into effective technology solutions. As an IT Analyst, you will be instrumental in bridging the gap between business stakeholders and technical teams, ensuring that IT solutions align with organisational objectives and deliver measurable value.
Key responsibilities
Gathering and documenting business requirements from stakeholders and translating these into detailed system specifications
Analysing existing systems and business processes to identify inefficiencies and recommend improvements
Conducting feasibility studies and impact assessments for proposed technology solutions
Designing and developing business and technical solutions that meet organisational needs
Collaborating with system development teams to ensure solutions are implemented according to specifications
Testing and validating systems to ensure they function as intended and meet business requirements
Providing technical support and documentation to end-users and business teams
Monitoring system performance and recommending enhancements or optimisations
Participating in project meetings and providing status updates to management and stakeholders
What we're looking for
Bachelor's degree in Information Technology, Computer Science, Business Information Systems or a related field
Minimum 3-5 years of experience as an IT Analyst, Business Analyst or similar role
Strong understanding of systems analysis and design methodologies (such as SDLC, Agile or Waterfall)
Proficiency in requirements gathering, documentation and specification writing tools
Experience with databases, data modelling and SQL is highly desirable
Knowledge of business process management and workflow optimisation
Excellent analytical and problem-solving skills with the ability to break down complex issues into manageable components
Strong communication skills with the ability to articulate technical concepts to non-technical stakeholders
Proficiency in MS Office Suite and project management tools
Experience with system testing methodologies and quality assurance processes
Ability to work independently and as part of a collaborative team
Certification in relevant areas such as CBAP, IIBA or equivalent qualifications would be advantageous
What we offer OPTIMUM INFOSOLUTIONS (M) SDN BHD is committed to providing a rewarding work environment where talent thrives. As a contract employee, you will benefit from competitive remuneration, flexible working arrangements tailored to project requirements, and the opportunity to expand your technical expertise across diverse projects. We provide a supportive workplace culture that encourages continuous learning and professional development, with access to training programmes and certification opportunities. You will work alongside experienced professionals in a collaborative environment that values innovation and problem-solving.
About us OPTIMUM INFOSOLUTIONS (M) SDN BHD is a leading IT solutions provider dedicated to delivering innovative technology services to businesses across various industries. With a strong track record of successful project implementations and a commitment to excellence, we specialise in helping organisations optimise their business processes through strategic IT solutions. Our team of skilled professionals is passionate about driving digital transformation and creating lasting value for our clients. We are an employer of choice, known for our collaborative culture, focus on continuous improvement and investment in our people's development.