Senior Ecommerce Growth & Optimization Associate

ADA; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

ADA is seeking a Commercial Associate for its E-Commerce unit. You will manage Lazada, Shopee and other marketplaces, optimize listings, pricing and promotions, and support store design and data analysis to drive growth.

You will work with the Commercial Manager to ensure smooth day-to-day operations, client communications, and collaboration across teams to achieve business objectives.

Qualifications

• Bachelor’s degree in marketing, Business Administration, or related field.
• From 3 years of experience in E-commerce or related field.
• Strong analytical skills and ability to work with data.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.

Responsibilities

• Brand Dot Com (D2C) Management: Website Maintenance, monitor performance and resolve issues with updates and security.
• Quality Assurance: test shopping cart, checkout, and UX; report bugs and run A/B tests.
• Divisional Monitoring: coordinate projects across divisions to meet schedule and quality standards.
• Analytical Skills & Continuous Learning: extract insights on GMV, orders, AOV, CTR%, CR%, bounce rate; stay updated on trends.
• Lead day-to-day client communication, conduct weekly updates and reviews, handle escalations and billing.

Skills

Analytical skills

Communication skills

Organization & PM

Education

Bachelor’s degree in marketing

Tools

Lazada

Shopee

Job description

ADA is seeking a Commercial Associate for its E-Commerce unit. You will manage Lazada, Shopee and other marketplaces, optimize listings, pricing and promotions, and support store design and data analysis to drive growth.

You will work with the Commercial Manager to ensure smooth day-to-day operations, client communications, and collaboration across teams to achieve business objectives.