Senior Director, Strategic Stakeholder Engagement

Malaysian Communications and Multimedia Commission

Cyberjaya

On-site

MYR 180,000 - 240,000

Full time

8 days ago

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Job summary

Malaysian Communications and Multimedia Commission seeks a senior professional to lead strategic stakeholder engagement, government liaison and national digital initiatives. You will oversee outreach, educational modules, and governance across divisions, ensuring strong partnerships with ministries, LEAs, agencies and industry to advance digital governance.

The role emphasizes policy understanding, cross-agency collaboration, and leadership to build trust, with a focus on counter-misinformation

Qualifications

Degree-level qualification required (Honours/Master) in a relevant field.
10–12 years of working experience in stakeholder engagement or public affairs.
Experience with government bodies, LEAs, or media is essential.
Knowledge of parliamentary processes, regulatory communications, and CMA 1998 is an advantage.

Responsibilities

Lead strategic stakeholder and government engagement with ministries, LEAs, regulators, industry players, NGOs and statutory bodies.
Plan, lead, and oversee engagement initiatives with LEAs and other stakeholders to foster trust and collaboration.
Develop and deliver educational modules on Internet safety, regulatory literacy, and digital empowerment for government agencies and stakeholders.
Oversee national fact-checking portal and AIFA chatbot to boost counter-misinformation awareness and usability.
Coordinate governance and workflow improvements for external engagements and cross-division alignment.
Create centralized repositories for stakeholder contacts, responses, media materials and engagement records.
Drive partnerships with local and international stakeholders (ITU, ASEAN) to align with national objectives.
Monitor global developments and participate in policy forums to ensure updated, forward-looking strategies.
Ensure compliance with MCMC processes and budget/resource management for programmes.