Senior Director (Digital Innovation & Technology)

Universiti Teknologi PETRONAS; Perak; Sur place; MYR 400 000 - 700 000; Plein temps

Résumé du poste

Universiti Teknologi PETRONAS seeks an accomplished digital and data leader to steer the university’s master plan, governance, and investment portfolio for technology and data initiatives. You will oversee operations, innovation delivery, and digital infrastructure to deliver secure, reliable, user-centered services and measurable institutional value.

You will drive stakeholder alignment across academic, regulatory and industry partners, with a strong focus on risk, performance, and benefits

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems or an equivalent discipline.
• 12+ years of progressive experience in digital and technology functions with senior leadership responsibility.
• Advanced degree and relevant certifications in enterprise architecture, cybersecurity, cloud, data, project or programme management, service management, governance or change leadership would be advantageous.
• Ability to communicate complex digital, technology, risk and investment matters clearly to executives with strong written, presentation and influencing skills.
• Ability to build trusted relationships, negotiate effectively and align diverse stakeholders across environments.
• Strong strategic, analytical and commercial judgement to evaluate business cases and investments.

Responsabilités

• Set the strategic direction for support operations services and establish operating model.
• Govern the digital delivery portfolio, approve investments and monitor benefits realization.
• Oversee governance, enterprise architecture, QA, change management and contract governance.
• Set strategic direction for enterprise applications, data analytics and responsible AI; monitor adoption and benefits.
• Lead digital infrastructure, networks, cloud platforms and cyber risk management; ensure resilience and recovery.

Connaissances

Written communication

Presentation skills

Influencing skills

Relationship building

Strategic thinking

Analytical skills

Commercial judgement

Negotiation skills

Business case evaluation

Investment analysis

Formation

Bachelor’s degree in Information Technology / Computer Science / Information Systems

Advanced degree and certifications in EA, cybersecurity, cloud, data, PM, service management, governance or change leadership

Description du poste

Job Purpose:

Provide enterprise leadership for the university’s digital and data-driven agenda by setting the strategic direction, governing the digital master plan and investment portfolio, and driving innovation, technology adoption and service transformation. Oversee support operations services, innovation & delivery assurance, application & data analytics, and digital infrastructure & resiliency to deliver secure, reliable and user-centred digital services, measurable institutional value and sustainable organisational outcomes.

Key Accountabilities:

Support Operations Services

• Set the strategic direction, service performance objectives and operating model for support operations services. Approve and oversee plans for incident and problem management, ICT facilities and asset management, service demand and capacity forecasting, and continual service improvement; monitor service levels, operational risks, cost efficiency and user experience to ensure reliable, responsive and effective ICT services across the university.

Innovation & Delivery Assurance

• Lead and govern the innovation and digital delivery portfolio by identifying, evaluating and prioritising solutions and improvement initiatives based on strategic alignment, feasibility, user value, risk and total cost of ownership. Approve investments and monitor delivery performance, adoption and benefits realisation to enhance institutional effectiveness, service quality and cost efficiency.

• Establish and oversee digital governance, enterprise architecture, quality assurance, change management, audit readiness, vendor performance and contract governance. Approve standards, controls and assurance plans to ensure compliant, interoperable, secure and high-quality delivery of digital products and services.

Application & Data Analytics

• Set the strategic direction for enterprise applications, systems integration, data and analytics, responsible AI and digital user experience. Approve roadmaps, architecture and investment plans; establish data ownership, quality, privacy, security and ethical-use controls; and monitor adoption, performance and benefits realisation to meet stakeholder requirements, strengthen evidence-based decision-making and advance the university’s digital and data-driven agenda.

Digital Infrastructure & Resiliency

• Set the strategic direction for digital infrastructure, networks, unified services, data centres, cloud platforms and cybersecurity. Approve architecture, capacity, lifecycle and investment plans; oversee cyber and operational risk, disaster recovery and business continuity; and monitor availability, performance and recovery readiness to ensure secure, scalable and resilient university operations.

Qualification & Experience:

• Recognised Bachelor’s degree in Information Technology, Computer Science, Information Systems or an equivalent discipline
• More than 12 years of progressive experience in digital and technology functions, including substantial senior leadership responsibility for enterprise transformation, technology operations, cybersecurity, data and analytics, investment governance and multidisciplinary teams
• An advanced degree and relevant professional certifications in enterprise architecture, cybersecurity, cloud, data, project or programme management, service management, governance or change leadership would be advantageous
• Demonstrated ability to communicate complex digital, technology, risk and investment matters clearly to executive, technical and non-technical audiences, with strong written, presentation and influencing skills
• Demonstrated ability to build trusted relationships, negotiate effectively and align diverse stakeholders across academic, professional, regulatory, industry and technology partner environments
• Strong strategic, analytical and commercial judgement, including the ability to evaluate business cases, technology investments, architecture options, cyber and operational risks, vendor proposals and benefits realisation