Senior UI/UX Design Lead — Research, Systems & Mentorship

TDCX Malaysia; Malaysia; Hybrid; MYR 110,000 - 170,000; Full time

Benefits offered by this job

Attractive remuneration and perks

Medical, insurance, and social welfare

World-class workspaces

Job summary

TDCX Malaysia is seeking a senior design leader to drive UI/UX across products and processes. You will own design quality, mentor junior designers, and shape the product roadmap with product and engineering leads. You will guide end-to-end UX research, information architecture, and visual design across platforms.

You will advocate for design systems and processes, educate cross-functional teammates, and contribute to a world-class design culture within a flexible, learning-oriented environment.

Qualifications

• Diploma or degree in Multimedia Technology, Graphic/Web Design, Human-Computer Interaction, Design or equivalent.
• Familiarity with AI-powered design tools (e.g., Claude Design, Figma AI/Make).
• Proven experience leading design tasks within squads, focusing on design quality and impact.

Responsibilities

• Lead design tasks within product squads and own design quality across products and processes.
• Contribute to the UI/UX design practice as a senior team member.
• Lead end-to-end UX research initiatives and strategies, shaping information architecture, flows, layout and visual hierarchy.

Skills

Design leadership

UX Research

Mentorship

Cross-functional collaboration

Education

Diploma or degree in Multimedia Technology/Graphic/Web Design/HCI

Tools

Figma

Claude Design

AI design tools

Job description

TDCX Malaysia is seeking a senior design leader to drive UI/UX across products and processes. You will own design quality, mentor junior designers, and shape the product roadmap with product and engineering leads. You will guide end-to-end UX research, information architecture, and visual design across platforms.

You will advocate for design systems and processes, educate cross-functional teammates, and contribute to a world-class design culture within a flexible, learning-oriented environment.