Senior Digital Fundraising & Content Coordinator

UNHCR, the UN Refugee Agency; Kuala Lumpur; On-site; MYR 72,000 - 110,000; Full time

Job summary

UNHCR Malaysia is seeking a highly motivated digital fundraising program expert to expand donor acquisition through online channels. You will adapt UNHCR messaging, develop a content strategy, and manage social media campaigns across multiple platforms.

Responsibilities include coordinating with PR, media and agencies, monitoring KPIs, and creating engaging content while supporting events and lead generation efforts.

Qualifications

• Completion of Secondary Education or a University degree in Communication, Journalism, Social Science, Sales and Marketing, or related fields.
• Experience in public relations or media, event management, and content creation.
• Experience with coordinating internal stakeholders, external vendors, clients and partners.
• Fluent English and Bahasa Malaysia; knowledge of additional UN languages is an asset.

Responsibilities

• Review, digitize and adapt content for emails, websites and social media to meet program objectives.
• Develop communications strategy for PSP with objective setting, budget oversight and campaign coordination.
• Monitor trends, insert UNHCR messaging into conversations and engage digital influencers.
• Create content calendars and manage social media across owned, paid and earned channels.
• Plan events and coordinate logistics, evaluating outcomes to improve effectiveness.
• Assist procurement and related administrative work as needed.

Skills

Public relations

Media

Content creation

Stakeholder management

Digital marketing

Social media management

Event management

Communication

Education

Secondary Education

University degree in Communication or related field

Tools

Excel

PowerPoint

Word

Job description

UNHCR Malaysia is seeking a highly motivated digital fundraising program expert to expand donor acquisition through online channels. You will adapt UNHCR messaging, develop a content strategy, and manage social media campaigns across multiple platforms.

Responsibilities include coordinating with PR, media and agencies, monitoring KPIs, and creating engaging content while supporting events and lead generation efforts.