Digital Fundraising Lead, Private Sector Partnerships

UNHCR - United Nations High Commissioner for Refugees; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

UNHCR Malaysia seeks a highly motivated digital fundraising program expert with proven track record in digital fundraising and direct marketing to support the expansion of UNHCR’s digital fundraising acquisition program in Malaysia.

The role focuses on content adaptation for emails, websites, and social media, developing communications strategies, engaging with digital influencers, and coordinating events and campaigns to meet fundraising KPIs.

Qualifications

• Education: Completion of Secondary Education, or University degree in Communications, Journalism, Social Science, Sales and Marketing, or related fields.
• Work Experience Essential: Experience in public relations or media, event management, and content creation; Experience managing internal stakeholders, external vendors, clients, and partners. Minimum 2 years for High School Diploma and 1 year for BA or higher.
• Desirable: Experience working with digital influencers; Experience with brand management; Experience with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc.

Responsibilities

• Assist in reviewing, digitizing, and adapting content for emails, website, and social media platforms to meet program objectives.
• Develop communications strategy for PSP and manage budget and campaigns.
• Monitor trends and insert UNHCR messaging into conversations.
• Identify and engage digital influencers and coordinate collaborations.
• Develop content strategy and manage social media across owned, paid, and earned channels.
• Organise events and evaluate outcomes to improve effectiveness.
• Support omnichannel efforts including face-to-face fundraising and lead generation.
• Coordinate procurement and handle related administrative tasks.

Skills

Public relations

Content creation

Digital marketing

Stakeholder management

Communication skills

English language

Bahasa Malaysia

Education

Secondary Education

University degree in Communications/Marketing

Tools

Excel

Word

PowerPoint

Social media platforms

Job description

UNHCR Malaysia seeks a highly motivated digital fundraising program expert with proven track record in digital fundraising and direct marketing to support the expansion of UNHCR’s digital fundraising acquisition program in Malaysia.

The role focuses on content adaptation for emails, websites, and social media, developing communications strategies, engaging with digital influencers, and coordinating events and campaigns to meet fundraising KPIs.