Senior Cross-Technology Systems Integration Specialist

NTT DATA SERVICES MALAYSIA SDN. BHD.; Kuala Selangor; On-site; MYR 78,000 - 123,000; Full time

Job summary

NTT DATA SERVICES MALAYSIA SDN. BHD. in Malaysia seeks a Technical Services Cross Technology Systems Integration Specialist (L3) to deliver expert integration across Networking, Data Centre, Security and End User Compute, with on-site and client-facing responsibilities.

You will compile clear technical documentation, mentor junior engineers, coordinate activities, and drive design input for complex solutions while pursuing professional certifications to stay at the forefront of technology.

Qualifications

• Bachelor's degree or equivalent in IT/Computing or related field.
• Willingness to pursue professional certifications.

Responsibilities

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Skills

Networking

Data Centre

Security

Customer experience

Collaboration

End User Compute

Education

Bachelor's degree in Information Technology or Computing or a related field

Job description

NTT DATA SERVICES MALAYSIA SDN. BHD. in Malaysia seeks a Technical Services Cross Technology Systems Integration Specialist (L3) to deliver expert integration across Networking, Data Centre, Security and End User Compute, with on-site and client-facing responsibilities.

You will compile clear technical documentation, mentor junior engineers, coordinate activities, and drive design input for complex solutions while pursuing professional certifications to stay at the forefront of technology.