Senior Cross-Technology Systems Integration Specialist

NTT DATA, Inc.; Petaling Jaya; On-site; MYR 89,000 - 156,000; Full time

Job summary

NTT DATA, Inc. seeks a seasoned Collaboration Technical Services Systems Integration Specialist in Malaysia. You will deliver technical support to clients, compile clear specifications, and craft backup solutions.

The role requires mastery across Networking, Data Centre, Security, and End User Compute, with coaching responsibilities for junior engineers. You will drive project documentation and SOPs while maintaining client engagement and ensuring high-quality outcomes in a fast-paced

Qualifications

• Solid understanding of technical design principles and business impact.
• Experience in project administration and installation work.
• Proven ability to engage customers and manage expectations.
• Strong verbal communication and mentoring capabilities.
• Ability to coach and guide junior engineers under pressure.

Responsibilities

• Interacts with clients on site and remotely to meet complex requirements.
• Escalates issues to appropriate third parties when needed.
• Prepares reports, proposals, and project documentation.
• Documents standard operating procedures for installations and fixes.
• Mentors junior engineers and coordinates their activities to meet targets.
• Participates in higher-complexity design work and technology ownership.

Skills

Technical design

Project administration

Customer engagement

Verbal communication

Coaching mentoring

Working under pressure

Education

Bachelor's degree in Information Technology or Computing

HCIP-Datacom certification

HCIE-Datacom certification

Tools

Networking

Data Center

Security

Collaboration

End User Compute

Job description

NTT DATA, Inc. seeks a seasoned Collaboration Technical Services Systems Integration Specialist in Malaysia. You will deliver technical support to clients, compile clear specifications, and craft backup solutions.

The role requires mastery across Networking, Data Centre, Security, and End User Compute, with coaching responsibilities for junior engineers. You will drive project documentation and SOPs while maintaining client engagement and ensuring high-quality outcomes in a fast-paced