Senior Credit & Collection Officer

VTS Group; West Coast Division; On-site; MYR 28,000 - 50,000; Full time

Job summary

VTS Group in Sabah, Malaysia seeks a diligent Credit & Collection Officer to ensure the Quality System remains compliant with ISO policies and procedures.

You will initiate improvements in the Quality System, liaise with solicitors and financiers for loan documentation, and answer enquiries from end financiers within the set timeframes.

You will also prepare monthly collection reports, update daily activities in the system, and assist in marketing and showroom tasks as required by management.

Responsibilities

• Ensure that the Quality System continues to operate in line with ISO policies and procedures.
• Responsible for initiating improvements in the Quality System, making proper recommendation, follow-up and taking the necessary action(s).
• To implement effective and efficient Credit & Collection system that meets and exceeds BOD’s expectations.
• To liaise with the solicitor for the loan documentation process are executed in accordance to the timeframe
• To liaise with end financier for the loan documentation process are executed in accordance to the time frame
• To answer any enquiries from end financier.
• To ensure the internal preparation for the loan application / documents are executed in accordance to the time frame.
• To follow up with end financier for the loan approval
• To follow up with end financier for progressive payment.
• To collect from purchaser for any outstanding due to developer.
• To attend any enquiries from buyer regarding his / her units.
• To issue Sales & Purchase Agreement for purchaser signing.
• To issue Letter of claim to end financier and purchaser whenever received new architect certificate.
• To issue VP Letter, SOA and RFP for the units are ready for handover.
• To attend any enquiries either from sales agent, Legal Compliance Executive or other departments.
• To prepare monthly target collection report, short of collection report and etc.
• To update the daily activities into system according to the time frame set by management.
• To key in data accurately into the system.
• To relieve colleagues on daily works when they outstation or on leave.
• To undertake any other related job function as given by superior from time to time.
• To submit & collect doc, follow up cases at Federal-KL
• Key in money lending into system & raise RFP for TWR.
• Attend signing of SPA and Loan Document for commercial Loan
• To assist SA at show gallery for any enquiry.
• To prepare Commercial loan report and attend Sales meeting.
• To assist PSM and SA on marketing.
• To follow up outstanding from Etiqa Insurance commission.

Job description

Ensure that the Quality System continues to operate in line with the specified policies and procedures and the requirements of ISO

Responsible for initiating improvements in the Quality System, making proper recommendation, follow-up and taking the necessary action(s).

To implement effective and efficient Credit & Collection system that meets and exceeds BOD’s expectations.

To liaise with the solicitor for the loan documentation process are executed in accordance to the timeframe

To liaise with end financier for the loan documentation process are executed in accordance to the time frame

To answer any enquiries from end financier.

To ensure the internal preparation for the loan application / documents are executed in accordance to the time frame.

To follow up with end financier for the loan approval

To follow up with end financier for progressive payment.

To collect from purchaser for any outstanding due to developer.

To attend any enquiries from buyer regarding his / her units.

To issue Sales & Purchase Agreement for purchaser signing.

To issue Letter of claim to end financier and purchaser whenever received new architect certificate.

To issue VP Letter, SOA and RFP for the units are ready for handover.

To attend any enquiries either from sales agent, Legal Compliance Executive or other departments.

To prepare monthly target collection report, short of collection report and etc.

To update the daily activities into system according to the time frame set by management.

To key in data accurately into the system.

To relieve colleagues on daily works when they outstation or on leave.

To undertake any other related job function as given by superior from time to time.

To submit & collect doc, follow up cases at Federal-KL

Key in money lending into system & raise RFP for TWR.

Attend signing of SPA and Loan Document for commercial Loan

To assist SA at show gallery for any enquiry.

To prepare Commercial loan report and attend Sales meeting.

To assist PSM and SA on marketing.

To follow up outstanding from Etiqa Insurance commission.

C. Others:-

Set an example of honesty and professionalism inside and outside of the Company.

Attend training as and when required by the Management.

Performs all other scope of works and / or responsibilities which can vary, from time-to-time, as instructed by the MD and EC.

Performs all other duties other than the above when requested by the MD and EC.

In all circumstances, as a team member of the Company, you shall be required to assist in any Company event and activity that is held.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Credit and Collection Officer?
• Which of the following types of qualifications do you have?