Assistant Manager, Credit Control

Tan Chong Group; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

Tan Chong Group is seeking a Credit Control professional in Malaysia to manage credit applications, monitor accounts, and coordinate debt collection efforts across divisions. The role involves interface with branches, auditors, and external agencies to ensure timely payments.

The successful candidate will maintain debtor records and participate in monthly debtor reviews, leveraging WMS and Navision to update accounts and credit limits.

Qualifications

• Experience in credit control and payments follow-up is preferred.
• Ability to analyze credit reports and apply divisional credit limits.

Responsibilities

• Conduct periodic debtor review meetings.
• Follow up with customers to ensure timely payments.
• Enhance and implement debt collection procedures for overdue invoices.
• Liaise with internal teams regarding payment follow-ups.
• Collaborate with panel lawyers on debt recovery matters.
• Coordinate with third-party collection agencies as required.

Skills

Credit assessment

Debt collection

Account monitoring

Credit limit review

Customer liaison

Tools

WMS

Navision

Job description

• Peninsular Malaysia:TCTAS (Lubricant), Structurflex, Truckquip
• Conduct periodic debtor review meetings.
• Follow up with customers to ensure timely payments.
• Enhance and implement debt collection procedures for overdue invoices.
• Liaise with internal teams and relevant stakeholders regarding payment follow-ups.
• Collaborate with panel lawyers on legal debt recovery matters.
• Coordinate with third-party collection agencies as required.

2) Credit Application Assessment

• Assess credit applications across divisions:
  • East Malaysia:TCIE Sarawak & Sabah
  • Peninsular:TCIE & TCTAS workshops, spare parts, lubricants
• Analyze credit reports and supporting documents to recommend credit limits per divisional matrix.
• Perform Ramci searches for every applicant.
• Draft and issue credit approval or rejection letters.
• Maintain accurate credit application records.

3) Account Monitoring (WMS & NAV Systems)

• Set up approved credit accounts in WMS.
• Update customer profiles and documents in WMS/NAV systems.
• Process credit limit increase requests for existing customers.
• Assist branches in adding bills to WMS for invoicing.
• Unblock accounts in WMS/NAV after payment confirmation.
• Update adjusted credit limits in Navision for spare parts and lubricant accounts.

4) Credit Limit Review

• Periodically review credit limits proposed by Heads of Branch (HOB).
• Review temporary credit limit increases proposed by HOB.

5) Other Responsibilities

• Maintain accurate debtor records and evaluate credit control efficiency.
• Participate in debtor review and monthly meetings.
• Work with internal auditors on audit report issues.
• Engage with customers and HOB to resolve payment issues.
• Verify and confirm daily banking transactions.