Senior Clinical Training Specialist (Interventional Systems)

Terumo Malaysia Sdn Bhd; Selangor; On-site; MYR 120,000 - 160,000; Full time

Job summary

Terumo Malaysia Sdn Bhd is seeking a Senior Clinical Training Specialist to develop and implement training strategies that strengthen clinical knowledge and product proficiency across internal and external stakeholders. You will lead hands-on workshops, simulations and SOP-driven education in collaboration with regional teams to align with business priorities.

The role requires about 10 years in medical devices/pharma and at least 3 years of training experience, with strong cardiology knowledge

Qualifications

• Requires Bachelor's in Biomedical, Nursing or a science-related degree.
• Approximately 10 years of relevant medical device/pharma experience.
• At least 3 years of dedicated training experience.

Responsibilities

• Plan and organize training programs with coordination between business needs and the TIS Business Manager; manage invites, details and logistics.
• Develop SOPs and curricula for education and training programs; plan budgets and calendar.
• Build the Country Education Network to share best practices and partner with external organizations.
• Manage training infrastructure including devices, materials and procurement; ensure inventory is adequate.
• Maintain training database, collect feedback and report monthly/quarterly events and outcomes.

Skills

Cardiology knowledge

Training methods

Simulation Based Training

KOL engagement

Education

Bachelor's in Biomedical/Nursing/Science

Job description

About the Company

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Summary of the Role

As the Senior Clinical Training Specialist for Terumo Interventional Systems (TIS) in Malaysia, you will develop and implement training and education strategies that strengthen clinical knowledge, product proficiency and procedural confidence among internal and external stakeholders. You will lead workshops, hands-on training sessions and simulation-based programs using Terumo training systems, while working closely with the TIS Business Manager, Regional Training team and Marketing team to ensure each program is aligned with business priorities and customer needs. You will be responsible for developing and executing the Training and Education Strategy in collaborative partnership with TIS business manager, Regional Training and Marketing teams to identify training needs and create tailored solutions. You will be expected to efficiently manage assigned training budgets to support business objectives. This includes the implementation and management of training programs for internal and external stakeholders. Besides, the job also evaluate training effectiveness through feedback, assessments and performance metrics, and make necessary adjustments. You will keep training content up-to-date with the latest industry trends and best practices. You will demonstrate growth mindset and drive continuous improvement to establish and enhance SOP - by collaborating with cross-functional and country teams for commercial excellence and ongoing processes to drive results.

Key Responsibilities

1. Execution of Training Programs

   To plan and organize training programs in coordination with the business needs and aligned with TIS Business Manager. To support in marketing and promotion of new products To send invites, program details and pre-work to the participants. To ensure arrangements are made and communicated to the trainers/ speakers and internal/ external participants, in a timely manner, as per the requirements To ensure end-to-end logistics management for the training programs To collect feedback about the training conducted, in terms of content, infrastructure, trainer effectiveness, etc.

2. Planning and Process Development for Training

   Development of a framework and SOPs for education and training for internal and external participants. To prepare the training plan and calendar Developing Curriculum for Training & Education Programs Plans for training budget To improve and track effectiveness through feedback collected from participants, to identify and work on the areas of improvement

3. Development of the Country Education Network

   To build the CEN to improve the standards across SINMAL Learning from Exchanges within and with region and bringing best practices to country Evaluating Training innovations in similar industries and bringing best practices Forging new partnerships with potential partners

4. Management & Improvement of Training Infrastructure

   Including the devices / machines, training materials, etc. To provide requirements to business manager for procurement of devices, training models, consumables and other supplies Maintenance of suitable Inventory Levels for smooth execution of training programs

5. Knowledge Management and Reports

   To ensure regular updating and proper maintenance of the training database and knowledge repository, including data pertaining to participants and trainers, training content and collaterals, training feedback, training related documents, etc. To ensure preparation and reporting of monthly/ quarterly events / activities for training held To collect the filled-in Attendance sheet, Training Evaluation and Feedback forms and any other documents, on completion of the session, through the support of sales coordinator

Functional / Technical Skills

• Proficient in Cardiology knowledge, training methods and techniques Knowledge of Simulation Based Training in Medical Devices industry. Ability to engage effectively with KOLs, Physicians and Nurses

Education & Experience

• Minimum Bachelor's in Biomedical, Nursing and/or relevant Science related degree. Approximately 10 years of relevant experience in medical device / pharmaceutical industry. At least 3+ years of training experience.

Note to External Recruitment Agencies

Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.

Terumo Asia Pacific consists of 8 entities spanning across 8 countries in the region. Amidst the diverse cultures and languages, a core belief of keeping our associates as a top priority is present. We believe our associates are our greatest asset and constant engagement is the key to keep them motivated, developed and taken care of. Our mission is to work as a team to save lives, today and every day. We do this by providing lifesaving medical technologies to healthcare settings around the world. Our parent company, Terumo Corporation, is a global medical device manufacturer focused on cardiac and vascular specialties, hospital products, and home health care. Established in 1921 and based in Tokyo, Terumo Corporation operates globally and employs more than 30,000 associates worldwide to provide innovative medical solutions in more than 160 countries and regions.