Clinical Specialist

Terumo Malaysia Sdn Bhd; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

Terumo Malaysia Sdn Bhd is seeking a candidate for clinical support of its MCS product portfolio. Responsibilities include educational activity management and consultations with healthcare professionals. Ideal candidates will have a nursing background and at least 5 years in clinical settings, particularly in infection control.

Strong communication and analytical skills are crucial, along with the ability to forge relationships with HCPs and meet sales targets. Join us in contributing to healthcare across Malaysia!

Qualifications

• Minimum 5 years’ experience in clinical settings.
• Practical experience in infection control is crucial.
• Excellent interpersonal, facilitation, and communication skills.

Responsibilities

• Manage and develop HCPs to support educational activities.
• Plan educational activities like lectures and workshops.
• Provide consultation on clinical issues and policies.

Skills

Interpersonal skills

Coaching

Communication

Analytical skills

Education

Nursing Profession

5 years’ clinical experience

Job description

Overview

About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.

Role Summary

Responsible for clinical support of MCS product portfolio; summarize the overall job duties. Plan, develop and execute strategic educational activities and partnerships with HCPs. Champion Terumo product knowledge relating it to latest clinical guideline/recommendations and market situation, to provide consultation to HCPs, distributors, and customers. Provide and align education activities with sales personnel to achieve KPI and sales goal.

Responsibilities

• Education Function

1. Manage HCPs in developing current and new HCPs to support Terumo Malaysia educational activities
2. Plan and coordinate Terumo Malaysia educational activities such as lectures, workshops, clinical articles with HCPs according to business direction
3. Develop strategic educational activities and partnerships with HCPs, hospitals, associations, Ministry of Health, and educational institutions
4. Execute educational activities for customers in product awareness and clinical applications
5. Support sales team/distributor in product training, product troubleshooting, and collecting customer feedback on product/services
6. Actively participate in standards committee, local/international guidelines, professional associations, and standards setting organizations
7. Prepare educational presentation materials in softcopy/hardcopy

• Consultation Function

1. Provide solutions to enhance patient and end users’ (practitioner) safety
2. Consultation on current and potential clinical issues
3. Assistance with policy/ guideline and procedure development of healthcare settings
4. Consultation on standardization on products and practices
5. Contribute relevant information based on evidence-based practices, recommendations, guidelines for sales and marketing materials
6. Collaborate with marketing and sales team and support them to ensure optimum customer's experience
7. Build good working relationship with HCPs
8. Ensure compliance with company policies in interactions with HCPs
9. Establish KOL network, strengthen relationship with decision maker & end user
10. Manage and achieve sales target for direct and in-direct sales target
11. Manage KOL pool outreach, engagement and expansion program
12. Participate in exhibition or trade show

Education & Experience

• Nursing Profession is highly recommended.
• Minimum 5 years’ experience in clinical.
• Practical experience in a clinical setting, especially in infection control, is crucial.
• Experience with medical devices and understanding their role in preventing infections is highly valuable.
• Excellent interpersonal, facilitation, coaching, communication and consulting skills.
• Self-starter with strong results orientation and success in moving business toward long-term goals
• Ability to effectively communicate with healthcare professionals, provide training on infection control practices, and explain complex technical information.
• Strong analytical skills to assess infection risks and develop strategies to mitigate them.
• Understands customer needs, feedback and objections and explains products to influence customer perception of value

Notes

Note to External Recruitment Agencies: Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.

Terumo Asia Pacific consists of 8 entities spanning across 8 countries in the region. Amidst the diverse cultures and languages, a core belief of keeping our associates as a top priority is present. We believe our associates are our greatest asset and constant engagement is the key to keep them motivated, developed and taken care of. Our mission is to work as a team to save lives, today and every day. We do this by providing lifesaving medical technologies to healthcare settings around the world. Our parent company, Terumo Corporation, is a global medical device manufacturer focused on cardiac and vascular specialties, hospital products, and home health care. Established in 1921 and based in Tokyo, Terumo Corporation operates globally and employs more than 30,000 associates worldwide to provide innovative medical solutions in more than 160 countries and regions.