Senior Client Success Executive, Creator Partnerships

HEPMIL Malaysia; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hepmil Creators’ Network (HCN) in Malaysia is seeking an Executive/Senior Executive, Client Success to grow our business with local advertisers and agencies. You will serve as the primary contact for HCN creators, developing proposals and maintaining rapport with key accounts to drive growth.

You will prepare campaign reports, advise on learnings, and plan content strategies across our creators’ platforms, ensuring timely delivery and alignment with client objectives.

Qualifications

• 2–3 years of experience in Accounts/Client Servicing or a degree in Marketing/Communications or equivalent.
• Strong interest in advertising and media; aware of consumer trends on social media.
• Solid understanding of social platforms, especially TikTok and YouTube.
• Passionate about new media and digital content creation.
• Excellent presentation, interpersonal, organizational and business judgment skills.
• Able to adapt to changes, empathetic, proactive and client-facing.

Responsibilities

• Serve as the primary contact for HCN creators, assigning jobs and guiding proposals.
• Create proposals for client campaigns with creators to meet objectives.
• Maintain rapport with creators and key accounts to scale growth.
• Prepare campaign reports and advise clients on learnings/recommendations.
• Plan, develop, implement and execute content plans on creators’ platforms.
• Manage accounts ensuring brands' objectives and timelines are met; oversee production.

Skills

Client servicing

Sales

Social media understanding

Presentation skills

Interpersonal skills

Project management

Education

Marketing/Communications degree

Job description

Hepmil Creators’ Network (HCN) in Malaysia is seeking an Executive/Senior Executive, Client Success to grow our business with local advertisers and agencies. You will serve as the primary contact for HCN creators, developing proposals and maintaining rapport with key accounts to drive growth.

You will prepare campaign reports, advise on learnings, and plan content strategies across our creators’ platforms, ensuring timely delivery and alignment with client objectives.