Senior Client-Facing Cybersecurity App Engineer

InsiderSecurity; Kuala Lumpur; On-site; MYR 89,000 - 134,000; Full time

Benefits offered by this job

Annual flexi benefits

Health screening reimbursement

18 days annual leave

Job summary

InsiderSecurity is seeking a technically adept professional in Kuala Lumpur to serve as the go-to expert for our cybersecurity SaaS solutions. You will deploy and configure products at client sites or in cloud environments, tailor use cases, and troubleshoot issues to ensure robust protection.

This client-facing role blends CS and engineering, enabling you to support sales with demos and interact with product teams while guiding junior engineers.

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Good command of Bahasa Melayu.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.
• Engage in impactful work addressing cybersecurity challenges.

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and product engineering teams.
• Guide junior application engineers on technical matters.

Skills

System administration

Cloud administration

IT networking

Python

Bash scripting

SQL

Kubernetes

Windows

Linux

Bahasa Melayu

Communication skills

Education

Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field

Tools

AWS

Kubernetes

Job description

InsiderSecurity is seeking a technically adept professional in Kuala Lumpur to serve as the go-to expert for our cybersecurity SaaS solutions. You will deploy and configure products at client sites or in cloud environments, tailor use cases, and troubleshoot issues to ensure robust protection.

This client-facing role blends CS and engineering, enabling you to support sales with demos and interact with product teams while guiding junior engineers.