Senior Application Engineer

INSIDERSECURITY MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual 18 days leave

Annual flexi benefits

Health screening expenses

Modern KL office at KL Eco City

Job summary

InsiderSecurity Malaysia Sdn. Bhd. is seeking a technical expert to support customers and drive successful cybersecurity implementations.

You will deploy, configure, and optimize InsiderSecurity solutions in on-premises or cloud environments, advise on architecture, and collaborate with product engineering and sales teams. The role emphasizes customer-focused technical delivery, teamwork, and ongoing learning in a dynamic cybersecurity environment.

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field.
• Proficient in Bahasa Melayu
• Experience with Windows, Linux, AWS and Kubernetes
• Experience with networking
• Proficient in Python or other high-level languages
• Familiarity with Bash scripting
• Familiarity with SQL database administration
• Prior experience as an application field engineer or customer success engineer is a plus
• Excellent problem-solving and attention to detail
• Good communication and presentation skills
• Team player and collaborative mindset
• Must be a Malaysia resident

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity.
• Advise customers on deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical demos and answering technical inquiries.
• Serve as the interface between users and product engineering teams.
• Guide junior application engineers on technical matters.

Skills

Cloud admin

Networking

Python

Bash scripting

SQL

Linux

Windows

Communication skills

Kubernetes

Education

Diploma/Bachelor in CS/Engineering

Tools

AWS

Kubernetes

Job description

Be the technical expert of InsiderSecurity solutions for our users.

Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.

Advise customers on the deployment architecture and best practices for our products.

Deploy and configure our solutions in customer data centers or cloud environments.

Develop and configure use cases to meet user's needs.

Diagnose and troubleshoot technical issues.

Support the sales team by conducting technical sales demos and answering technical inquiries during sales.

Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.

Guide junior application engineers on technical matters.

Requirements

At least 3 years experience in system administration, cloud administration or IT networking.

Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.

Good command of Bahasa Melayu

Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).

Experienced with networking.

Experienced with Python or other high-level programming languages.

Familiarity with Bash scripting.

Familiarity with database administration and SQL is a plus.

Prior experience as an application field engineer or a customer success engineer is an advantage.

Excellent problem-solving skills and keen attention to detail.

Good communication and presentation skills.

Ability to excel in a collaborative team setting.

Must be a Malaysia resident.

Engage in impactful work aimed at addressing significant cybersecurity challenges.

Chalk up valuable experience and insights within the cybersecurity industry.

Receive a competitive salary package.

Annual flexi benefits and reimbursement for health screening expenses.

Enjoy 18 days of annual leave, with increments based on years of service.

Modern and convenient office at KL Eco City, Mercu 2 - just a short walk from Abdullah Hukum LRT/KTM station and directly connected to Mid Valley Megamall.