Senior Application Engineer (Malaysia)

Insider Security Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Annual flexi benefits

18 days annual leave

Health screening expenses reimbursement

Job summary

Insider Security Pte Ltd in Kuala Lumpur is looking for a technical expert with at least 3 years of experience in system and cloud administration, and IT networking. The role entails advising customers, deploying solutions, and troubleshooting issues in the cybersecurity sector. Candidates should be familiar with Python, AWS, and Kubernetes, and must be residents of Malaysia. Benefits include a competitive salary, flexi benefits, and generous annual leave.

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.

Responsibilities

• Be the technical expert of InsiderSecurity solutions for users.
• Achieve customer success by supporting users in cybersecurity.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Diagnose and troubleshoot technical issues.

Skills

System administration

Cloud administration

IT networking

Python programming

Bash scripting

Database administration

Education

Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, or Computer Science

Tools

AWS

Kubernetes

Windows

Linux

Job description

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on the deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
• Guide junior application engineers on technical matters.

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem‑solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.

Benefits

• Engage in impactful work aimed at addressing significant cybersecurity challenges.
• Chalk up valuable experience and insights within the cybersecurity industry.
• Receive a competitive salary package.
• Annual flexi benefits and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.
• Modern and convenient office at KL Eco City, Mercu 2 - just a short walk from Abdullah Hukum LRT/KTM station and directly connected to Mid Valley Megamall.