Senior Business Development Executive

NTT DATA Payment Services; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

NTT DATA Payment Services in Malaysia is seeking an experienced Merchant Sales Executive to drive growth by acquiring new merchants and managing a portfolio of corporate accounts.

You will develop onboarding processes, nurture relationships, identify upsell opportunities, and collaborate with internal teams to maintain a robust sales pipeline and accurate forecasts.

Qualifications

• Bachelor’s degree in IT, business, or finance.
• At least 3 years of sales experience with corporate accounts.
• Strong communication, interpersonal and negotiation skills; able to present business proposals.
• Proficient in new account acquisition, sales pipeline & forecast management and project management.

Responsibilities

• Achieve assigned sales and revenue targets through new merchant acquisition and management of existing merchant accounts.
• Prospect, develop, and onboard new merchants to grow the company's merchant portfolio.
• Manage and maintain relationships with an assigned portfolio of merchants and key accounts.
• Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth.
• Act as the primary contact point for assigned merchants and coordinate internal support when required.
• Conduct regular engagement with merchants to understand business needs and ensure customer satisfaction.
• Prepare and maintain sales pipeline, forecasts, and activity reports.
• Collaborate with internal teams to ensure smooth merchant onboarding and account management.

Skills

Communication skills

Interpersonal skills

Negotiation skills

Proposal presentation

Education

Bachelor’s Degree in Information Technology, Business or Finance

Job description

• Achieve assigned sales and revenue targets through new merchant acquisition and management of existing merchant accounts.
• Prospect, develop, and onboard new merchants to grow the company's merchant portfolio.
• Manage and maintain relationships with an assigned portfolio of merchants and key accounts.
• Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth.
• Act as the primary contact point for assigned merchants and coordinate internal support when required.
• Conduct regular engagement with merchants to understand business needs and ensure customer satisfaction.
• Prepare and maintain sales pipeline, forecasts, and activity reports.
• Collaborate with internal teams to ensure smooth merchant onboarding and account management.

Requirements:

• Bachelor’s Degree in Information Technology, Business or Finance.
• At least 3 years of experience in Sales and/or working with corporate accounts, with a focus on solution-based services.
• Showcase exceptional communication, interpersonal and negotiation skills. Able to competently present business proposals.
• Proficient in New Account Acquisition, Sales Pipeline & Forecast Management and Project Management.

We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, gender or disability.