Senior Executive, Merchant Acquisition

NTT DATA eCommerce Solutions Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

NTT DATA Payment Services in Malaysia seeks an experienced sales professional to drive merchant acquisition and manage a portfolio of corporate accounts. You will identify upsell opportunities and coordinate internal support to ensure seamless onboarding and success.

The role requires strong communication, negotiation, and project management skills with 3+ years in sales for corporate accounts. Equal opportunity employer.

Qualifications

• Bachelor’s degree in IT, Business or Finance.
• 3+ years in Sales with corporate accounts.
• Strong communication, interpersonal and negotiation skills.
• Able to present business proposals.
• Experience in solution-based services is preferred.

Responsibilities

• Achieve assigned sales and revenue targets through new merchant acquisition and management of existing merchant accounts.
• Prospect, develop, and onboard new merchants to grow the company's merchant portfolio.
• Manage and maintain relationships with an assigned portfolio of merchants and key accounts.
• Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth.
• Act as the primary contact point for assigned merchants and coordinate internal support when required.
• Conduct regular engagement with merchants to understand business needs and ensure customer satisfaction.
• Prepare and maintain sales pipeline, forecasts, and activity reports.
• Collaborate with internal teams to ensure smooth merchant onboarding and account management.

Skills

Communication skills

Negotiation

Interpersonal skills

Sales pipeline management

Project management

Education

Bachelor’s degree in IT/Business/Finance

Job description

Achieve assigned sales and revenue targets through new merchant acquisition and management of existing merchant accounts.

Prospect, develop, and onboard new merchants to grow the company's merchant portfolio.

Manage and maintain relationships with an assigned portfolio of merchants and key accounts.

Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth.

Act as the primary contact point for assigned merchants and coordinate internal support when required.

Conduct regular engagement with merchants to understand business needs and ensure customer satisfaction.

Prepare and maintain sales pipeline, forecasts, and activity reports.

Collaborate with internal teams to ensure smooth merchant onboarding and account management.

Requirements:

Bachelor’s Degree in Information Technology, Business or Finance.

At least 3 years of experience in Sales and/or working with corporate accounts, with a focus on solution-based services.

Showcase exceptional communication, interpersonal and negotiation skills. Able to competently present business proposals.

Proficient in New Account Acquisition, Sales Pipeline & Forecast Management and Project Management.

We are an Equal Opportunity Employer. Our recruitment philosophy is to recruit people with whom we can build a strong, mutually beneficial and lasting relationship. We welcome applicants from all backgrounds and identities, irrespective of race, religion, ethnicity, gender or disability.

At NTT DATA Payment Services, we empower businesses across Southeast Asia with reliable, secure, and innovative payment solutions—both online & offline.

With a strong presence in Malaysia, the Philippines, and Thailand, our reach spans more than 480,000 payment touchpoints across the region. As a one-stop payment solutions provider, we serve businesses of all sizes, from retail to enterprise, delivering seamless transaction experiences backed by over 30 years of industry expertise.

As part of NTT DATA Japan, one of the world’s top 10 global IT service providers, we combine deep local insights with world-class technology and innovation to help businesses grow & succeed in the digital economy.

At NTT DATA Payment Services, we empower businesses across Southeast Asia with reliable, secure, and innovative payment solutions—both online & offline.

With a strong presence in Malaysia, the Philippines, and Thailand, our reach spans more than 480,000 payment touchpoints across the region. As a one-stop payment solutions provider, we serve businesses of all sizes, from retail to enterprise, delivering seamless transaction experiences backed by over 30 years of industry expertise.

As part of NTT DATA Japan, one of the world’s top 10 global IT service providers, we combine deep local insights with world-class technology and innovation to help businesses grow & succeed in the digital economy.