Senior Business Analyst: AI-Driven Transformation

AIA Malaysia; Kuala Lumpur; On-site; MYR 150,000 - 230,000; Full time

Job summary

AIA Malaysia is seeking a Senior Business Analyst to drive business and digital transformation through data-driven insights, process improvements, and cross-functional collaboration. You will translate business needs into effective solutions and partner with stakeholders to deliver meaningful outcomes.

Experience in AI, Generative AI, automation, or analytics-related projects is a plus. You will lead end-to-end BA activities, collaborate with senior stakeholders, and promote best practices

Qualifications

• Bachelor's degree in a related discipline.
• Professional certifications such as CBAP, PMI-PBA, Agile BA or PMP are a plus.
• 8-10 years of experience in Business Analysis, Transformation, or related fields.
• Experience leading cross-functional initiatives with senior stakeholders.
• Familiarity with Agile, Waterfall, Lean or Hybrid delivery.

Responsibilities

• Lead end-to-end business analysis across strategic, operational and transformation initiatives.
• Gather, analyse and document requirements via workshops, interviews and data analysis.
• Translate complex challenges into clear, structured requirements and documentation.
• Develop business cases, process maps, user stories and functional specs.
• Partner with business, technology and external vendors to align objectives and deliver outcomes.
• Facilitate workshops and decisions to build consensus across stakeholders.

Skills

Stakeholder management

Business analysis

Requirements gathering

Process transformation

Data-driven decision making

Education

Bachelor's Degree in Business Administration, Information Systems, Finance, or related

CBAP, PMI-PBA, Agile BA, PMP certifications

Tools

JIRA

Confluence

Power BI

Microsoft Excel

Job description

AIA Malaysia is seeking a Senior Business Analyst to drive business and digital transformation through data-driven insights, process improvements, and cross-functional collaboration. You will translate business needs into effective solutions and partner with stakeholders to deliver meaningful outcomes.

Experience in AI, Generative AI, automation, or analytics-related projects is a plus. You will lead end-to-end BA activities, collaborate with senior stakeholders, and promote best practices