Senior BPA: Lean Process Improvement & Cross-Functional

Zebra; Penang; Hybrid; MYR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Summer Flex Fridays

Focus Fridays

Annual wellbeing day

Job summary

Zebra in Penang, Malaysia, is seeking a Senior Business Process Analyst to ensure the integrity of internal processes and drive improvements across the business unit. The role focuses on identifying opportunities to enhance efficiency, reducing waste, and aligning cross-functional teams around optimized workflows.

The position involves documenting processes, coaching colleagues, and delivering measurable improvements that support commitments to customers, partners and regulatory bodies.

Qualifications

• Plans, performs and implements process improvement initiatives (such as Lean Six Sigma).
• Conducts root cause analysis of process failures.
• Documents agreements and drafts new/updated business processes in assigned BU.
• Projects may span units and require cross-functional alignment or involvement.

Responsibilities

• Identify opportunities to improve process effectiveness and efficiency.
• Measure and report on success of new or revised processes.
• May train incumbent employees in new process flow or requirements.
• Provide mentoring or guidance to less senior BPAs as needed.

Skills

Lean Six Sigma

Root cause analysis

Process improvement

Cross-functional collaboration

Job description

Zebra in Penang, Malaysia, is seeking a Senior Business Process Analyst to ensure the integrity of internal processes and drive improvements across the business unit. The role focuses on identifying opportunities to enhance efficiency, reducing waste, and aligning cross-functional teams around optimized workflows.

The position involves documenting processes, coaching colleagues, and delivering measurable improvements that support commitments to customers, partners and regulatory bodies.