Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Get past ATS filters
Job summary
A global customer engagement services provider in Kuala Lumpur is seeking a Team Lead to drive sales performance and achieve business targets. The ideal candidate will lead a team, provide accurate sales forecasting, and analyze performance data to develop effective strategies. Responsibilities include monitoring team productivity, conducting performance reviews, and maintaining strong relationships with clients. Candidates should excel in communication and possess a strong understanding of market trends.
Responsibilities
Lead the team to achieve specific business targets and meet performance targets.
Provide accurate ongoing sales forecasting and maintain CRM data accuracy.
Remove roadblocks and support team in resolving challenges.
Monitor team productivity and conduct performance reviews.
Analyze data to develop strategic sales plays and best practices.
Stay updated on client services and market developments.
Act as a point of escalation for clients and respond to issues.
Maintain communication with Sales Director and clients.
Coordinate team incentives and performance funds.
Build business relationships to ensure customer expectations are met.
Job description
A global customer engagement services provider in Kuala Lumpur is seeking a Team Lead to drive sales performance and achieve business targets. The ideal candidate will lead a team, provide accurate sales forecasting, and analyze performance data to develop effective strategies. Responsibilities include monitoring team productivity, conducting performance reviews, and maintaining strong relationships with clients. Candidates should excel in communication and possess a strong understanding of market trends.