Senior Accounts Payable

PERSOL Business Service; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

PERSOL Business Service in Malaysia seeks an experienced P2P Specialist to manage end-to-end procure-to-pay activities within SLAs. You will process invoices, monitor payments, perform reconciliations, and handle exceptions with a focus on accuracy and compliance.

You will collaborate with Finance, Procurement and IT teams across Australia and New Zealand, provide guidance to junior members, and contribute to continuous improvement initiatives such as automation and standardisation, while

Qualifications

• At least 5 years’ P2P experience.
• Experience in SSC/BPO environment is preferred.
• Professional Certificate/Degree in Finance, Accounting or Business is desirable.

Responsibilities

• Manage end-to-end P2P activities ensuring SLA and quality.
• Monitor P2P deliverables and escalate risks.
• Review and resolve complex transactions and discrepancies.
• Collaborate with Finance, Procurement, IT and stakeholders.
• Provide guidance to junior team members and promote best practices.

Skills

P2P experience

Stakeholder management

Analytical skills

Problem-solving

Communication skills

Time management

Education

Diploma or Degree in Finance/Accounting/Business

Tools

Microsoft Dynamics 365

Navision

Excel

Job description

• Manage end-to-end P2P activities, including invoice processing, payments, reconciliations and exception handling, in accordance with agreed SLA and quality requirements.
• Manage and monitor assigned P2P deliverables to ensure SLA, quality and operational requirements are met, proactively following up on outstanding items, identifying risks and escalating issues where required.
• Monitor operational performance and deliverables, including SLA, KPI, outstanding items and exceptions, and provide timely updates to the Team Lead/Manager on risks or service issues.
• Review and resolve complex transactions, payment issues, discrepancies and escalations in a timely manner.
• Manage vendor and stakeholder queries professionally and maintain effective working relationships with internal and external stakeholders.
• Ensure P2P activities comply with established policies, procedures, internal controls and applicable regulatory requirements.
• Support operational reporting, KPI monitoring, audit requirements and maintenance of appropriate process documentation.
• Apply analytical and problem-solving skills to identify recurring issues and support sustainable process improvements.
• Collaborate with Finance, Procurement, IT and other relevant stakeholders to resolve operational and system-related matters.
• Provide guidance and knowledge sharing to junior team members and support consistent application of P2P processes and best practices.
• Participate in continuous improvement, process standardisation, system enhancement, UAT and automation initiatives.
• Demonstrate ownership, professionalism and effective prioritisation in managing assigned responsibilities and service commitments.

Requirements:

• At least 5 years’ relevant P2P experience, preferably with a minimum of 3 years in an SSC or BPO environment.
• Professional Certificate, Diploma or Degree in Finance, Accounting, Business or equivalent.
• Experience in Microsoft Dynamics 365, Navision and/or Facility Management is an advantage.
• Good understanding of end-to-end P2P processes, controls and ERP systems.
• Strong analytical, problem-solving and organisational skills.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication, interpersonal and stakeholder management skills.
• Experience in process improvement, transition, system enhancement or automation is an advantage.
• Experience in P2P operations for Australia and New Zealand is an advantage.
• Willing to work in accordance with AEDT time zone (Australia / NWE Zealand.