Senior Account Manager

MCLINK COPY SERVICES PHILIPPINES INC.; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive training

Bonus & commission

Flexible work arrangements

Health & wellness benefits

Strategic direction contributions

Job summary

McLink Asia in Malaysia is seeking a Senior Accounts Manager to lead and develop our sales team, drive performance, and ensure exceptional customer service. You will coach professionals, implement sales strategies, and monitor progress toward targets.

You will liaise with cross-functional teams to optimize the customer journey and contribute to sales policies, forecasting, and reporting. A track record of guiding high-performing teams in retail or B2B sales is essential.

Qualifications

• 3+ years in a sales supervisory or management role.
• Proven ability to lead and motivate a high-performing team.
• Excellent communication and coaching skills.
• Strong analytical and problem-solving abilities.
• Proficient with CRM systems and sales reporting tools.

Responsibilities

• Lead and coach a team of sales professionals to meet targets.
• Develop and implement sales strategies and action plans.
• Monitor sales data to identify trends and optimize processes.
• Foster a collaborative team culture and customer-centric approach.
• Liaise with cross-functional teams to ensure a seamless customer experience.
• Contribute to sales policies and forecasting reporting.

Skills

Sales leadership

Coaching & mentoring

CRM proficiency

Data analysis

Tools

CRM software

Sales reporting tools

Job description

About the role

Are you an experienced Senior Accounts Manager looking to take the next step in your career? Ready to play a crucial role in leading and developing our sales team, driving sales performance and ensuring exceptional customer service?

What you'll be doing

Manage and coach a team of sales professional, providing guidance, training and performance feedback to help them achieve their sales targets

Develop and implement sales strategies and action plans to meet and exceed sales goals

Monitor and analyze sales data, identifying trends and opportunities to optimize sales processes and improve team performance

Foster a positive, collaborative team environment and lead by example to inspire your team

Liaise with cross-functional teams to ensure seamless customer experience and support

Contribute to the development of sales policies, procedures and best practices

Provide regular reporting on sales activities, pipeline and forecasting

What we’re looking for

Minimum 3 years of experience in a sales supervisory or management role, preferably in the retail or B2B sales environment

Proven track record of successfully leading and motivating a high-performing sales team

Excellent communication, interpersonal and coaching skills to effectively lead and develop your team

Strong analytical and problem-solving abilities to identify and address sales challenges

Proficient in using CRM systems and sales reporting tools

Passion for sales and a customer-centric approach

What we offer

At McLink Asia, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy:

Comprehensive training and development opportunities to help you grow your career

Generous bonus and commission structure based on team and individual performance

Flexible work arrangements and work-life balance initiatives

Comprehensive health and wellness benefits

Opportunities to contribute to the company’s strategic direction