Account Manager (Domestic Sales)

Private Advertiser; Petaling Jaya; On-site; MYR 60,000 - 110,000; Full time

Job summary

Private Advertiser in Malaysia seeks an Account Manager to drive revenue growth, manage B2B customers, and build long-term partnerships across local and export markets. You will develop sales strategies, forecast performance, and identify new business opportunities.

You will collaborate with Purchasing, Planning, Production, R&D, QA, Finance and logistics teams to ensure smooth order processing, delivery, and payment collection while delivering exceptional customer service and market insights to

Qualifications

• Bachelor's degree in Sales, Business Administration, Marketing, or related field.
• 3-5 years of progressive B2B sales experience.
• Proven track record of achieving or exceeding sales targets.
• Experience in managing customers and coordinating sales support resources.
• Strong knowledge of Incoterms and international trade processes.
• Excellent negotiation, presentation, communication, and interpersonal skills.
• Analytical and problem-solving mindset for interpreting sales data.
• Strong organizational and time-management abilities.

Responsibilities

• Develop and execute sales strategies to achieve revenue targets.
• Prepare and monitor sales forecasts and performance against targets.
• Identify new markets, customers, partnerships and opportunities.
• Conduct market research, networking, exhibitions and other business development activities.
• Build and maintain long-term relationships with key customers.
• Understand customers' business needs and provide suitable solutions.
• Coordinate order processing, delivery, and shipment with customers and 3PL partners.
• Apply Incoterms knowledge in day-to-day sales operations.
• Monitor accounts and ensure timely payment collection; assist with credit control.
• Collaborate with Purchasing, Planning, Production, R&D, QA, Finance and 3PL teams.
• Track sales data and market trends; provide updates to management.

Skills

Negotiation skills

Presentation skills

Communication skills

Interpersonal skills

Analytical thinking

Time management

Organizational skills

Education

Bachelor's degree in Sales, Business Administration, Marketing, or related field

Tools

Microsoft Office

SAP

Job description

Are you a results-driven sales professional who enjoys winning new business, growing existing accounts, and building long-term client partnerships?

We are looking for an Account Manager to join our team and play a key role in driving revenue growth, expanding our market presence, and strengthening relationships with our B2B customers.

If you are someone who combines commercial acumen, strong negotiation skills, and a customer-focused mindset, we would love to hear from you!

WHAT YOU'LL BE RESPONSIBLE FOR

Drive Sales & Business Growth

Develop and execute sales strategies to achieve revenue and sales targets.

Prepare and monitor sales forecasts and performance against targets.

Identify new markets, customers, partnerships, and business opportunities.

Conduct market research, networking, exhibitions, and other business development activities.

Build Strong Client Relationships

Develop and maintain long-term relationships with key customers.

Understand customers' business needs and provide suitable solutions.

Handle customer concerns and complaints professionally and work towards effective resolutions.

Deliver a high level of customer service to strengthen customer loyalty.

Support Local & International Business

Manage sales activities involving local and export markets.

Coordinate order processing, delivery, and shipment arrangements with customers and 3PL partners.

Apply knowledge of Incoterms and international trade processes in day-to-day sales operations.

Monitor customers' accounts and ensure timely payment collection.

Work closely with Finance on credit control and outstanding payments.

Ensure accurate issuance and management of Debit Notes (DN) and Credit Notes (CN).

Oversee sales support resources and ensure smooth execution of sales activities.

Analyse sales data, market trends, and customer insights to identify opportunities and challenges.

Recommend strategies to improve sales performance and market positioning.

Track business performance and provide relevant updates and recommendations to management.

Work Across Teams

Collaborate closely with Purchasing, Planning, Production, R&D, QA, Finance, and 3PL teams.

Ensure smooth coordination from order placement through production, delivery, shipment, and payment collection.

Support initiatives that contribute to overall business and organisational objectives.

WHAT WE'RE LOOKING FOR

Bachelor's Degree in Sales, Business Administration, Marketing, or a related field.

3-5 years of progressive sales experience, preferably in B2B sales or a related industry.

Proven track record of achieving or exceeding sales targets and driving revenue growth.

Experience in managing customers and leading or coordinating sales support resources.

Strong understanding of sales strategies, market trends, and business development.

Good knowledge of Incoterms and international trade processes.

Strong negotiation, presentation, communication, and interpersonal skills.

Analytical and problem-solving mindset with the ability to interpret sales data and market trends.

Strong organisational and time-management skills with the ability to manage multiple priorities.

Proficiency in Microsoft Office and SAP; familiarity with sales analytics tools is an advantage.

Excellent command of English. Additional languages are an advantage, particularly for international market exposure.

Strong sense of collaboration, integrity, cultural awareness, and professionalism.

WHY JOIN US?

This is more than just an account management role. You will have the opportunity to:

Make a direct impact on business growth and revenue.

Build relationships with key B2B customers and business partners.

Gain exposure to local and international markets.

Work closely with multiple functions across the organisation.

Be involved in business development, sales strategy, export operations, and customer management.

Develop your commercial and leadership capabilities in a dynamic business environment.